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Re: WDFME.exe RAM hog
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12-15-2011 12:15 PM
Frico wrote:Just joined this post as I just downloaded the WD update yesterday and today my CPU was bogged down to between 50-98% constantly with WDFME.exe being the culprit. Stopped the backup but the problem continued and then I went on Firefox to see if others are having the problem...and here I am. WD this is a huge issue. I'm not a techie, I just want my back-up drive to work and WD was always a good name in hard drives.
The reason I updated my software was on Tuesday this week I ran out of space on my Passport. My system had 24G of memory usage and I had set the number of copies to 3. Therefore the maximum space needed would be about 75 G. When I looked at the Passport usage I had over 9ooG in the "Additional Files" category and I was forced to erase the Passport. My assistant has exactly the same unit, bought at exactly the same time and has had not issues, but she does NOT use Firefox as her browser.
so if you switch to chrome or ie do you still have a problem?
Re: WDFME.exe RAM hog
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12-16-2011 08:53 AM
I'll try that today. From others who switched browsers, did you need to restart the computer?, did you need to make Chrome or IE your default browser? I noticed the problem yesterday after updating from 1.4.1.1 to 1.5.1.6, after the computer had restarted (Windows update) and before I had opened up Firefox, but Firefox is set as my default browser. My assistant has not done the update, uses IE as her default and has not had problems. Both systems are running the XP - Service Pack 3 OS.
Re: WDFME.exe RAM hog
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12-16-2011 09:18 AM
I'm running IE, no restart no change to the default browser WDFME is using 80-90% of CPU!
Re: WDFME.exe RAM hog
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12-16-2011 09:32 AM - edited 12-16-2011 09:34 AM
Frico wrote:I'm running IE, no restart no change to the default browser WDFME is using 80-90% of CPU!
definately restart your computer in order to clear any smarttware and/or IE buffers, indicators, etc.
you do not have to make chrome your default browser. (but it is better, faster and more secure than IE). for testing, do not run firefox or IE after the reboot until after you see whether or not wdfme is being the hog or not.
Re: WDFME.exe RAM hog
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12-16-2011 09:55 AM
WDFME has settled down and is now using 0-2% CPU
Re: WDFME.exe RAM hog
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12-16-2011 10:08 AM
And now it's back to 80-90% and slowing my system down! Outlook open, IE open, WD Smartware open (real-time back-up running), Task Manager open.
Re: WDFME.exe RAM hog
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12-16-2011 10:28 AM
Soory george, I missed your post. Computer has been restarted and as per my last post, IE open, Outlook open, Task Manager open, WD Smartware open and real time back-up running. WDFME usimg 70-90% CPU.
Re: WDFME.exe RAM hog
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12-19-2011 06:58 AM
Brandon,
I have exactly the same issues with WDFME.exe since I updated my software last week. The computer is totally unusable.
When left idle after startup the CPU is being used at about 50% - this tails off eventually but at some point WDFME.exe starts to hog physical memory, increasing at the rate of an additional 3-5MB per second until it is using 3GB.
Killing the WDFME.exe process in Resource Monitor immediately restores normal performance.
I have a Lenovo with 4GB RAM, Intel i5 2.53GHz CPU running Windows 7 Home Premium.
Everything was running fine until I updated WD Smartware. Unfortunately now I can't really use the computer and there don't appear to be any solutions online that I can find. It looks as if I'll have remove WD Smartrware, format the drive, and make my own arrangements for backup.
Re: WDFME.exe RAM hog
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12-19-2011 08:19 AM
It doesn't seem to matter what browser that I use. I usually use IE on XP. The RAM is completely utilized by WDFME.exe until I kil the process tree. I gues I'll just have to uninstall Smartware and chose aonther backup program. Bummer WD...
Re: WDFME.exe RAM hog
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12-19-2011 11:58 PM
hmmm - my first attempt at posting this seems to have disappeared (after I clicked the preview button....)
If I leave my PC idling for 20mins+, then memory usage goes up to 98-99% (eg PC performance is naff) - stopping the wdfme.exe process then returns the memory usage to 8-15% (PC performance goes back to normal)
I never had these problems when using my LiveBook with Windows XP/Vista or Win Prof 32-bit
My Book Live 2TB
MyBookLive 02.10.09-124 : Core F/W
SmartWare 1.5.1.6
Win 7 Prof 64-Bit SP1
Dell XPS 8300 Core i7-2600 CPU @ 3.4GHz
8Gb RAM
Gigabit Ethernet
default browser Firefox 8.0
Is there still not a fix for this - where can I find more support information?
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