Occasional Visitor
Posts: 1
Registered: ‎02-19-2012

problem with installing smartware in win xp sp3

hi everybody


recently i formated my computer and i covered all i need in the drive.

when i tried to install the driver i got: "WD smartware has encountered a problem and needs to close" .

i have no idea what to do . i also checked in the internet but didnt find anything.


thank you



Honored Contributor
Posts: 3,894
Registered: ‎04-04-2011

Re: problem with installing smartware in win xp sp3

Are you installing the software or the driver?


If the drive, go to device manager and verify if it's already installed.


If the software, turn off antivirus and firewall and make sure you have the latest version of java and .net frameworks 3.5

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