Player will not stop scanning disc [ Edited ]

[petrescue]

I have a TV HD Media Player (Gen 2) I have used a 500GB Pasport disc with it for the past year with no problems.

I have bought a 1tb Pasport to back my music up on. I have just over 500gb of music on the disc. Unfortunately all the Player does is scan the disc for files and then locks up after a few minutes.

Does anybody know how to overcome this problem or is it just a case of too many files for the player to cope with.

[ThePizzaMatrix]

What Passport is it? Can you post the model number?

[petrescue]

Hi  it is a Passport PN WDBACX0010BBK-01

Hope this is what you need

[ThePizzaMatrix]

That drive is too new to work on that media player, that's the problem.... You need the older USB 2.0 Passport to work on that media player...

[petrescue · Accepted solution]

Thanks very much for your help.

[TonyPh12345]

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ThePizzaMatrix wrote:

...You need the older USB 2.0 Passport to work on that media player...

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I doubt that.   The USB 3.0 devices from WD work fine with USB 2.0 masters.

[petrescue]

If that is the case is it just a matter of too many files for it to scan? 400gb of music is probably about 200,000 tracks. I tried loading it with the screensaver stopped but still get the same result. 

It's a shame because I specifically bought the 1tb Passport so that I could backup all my photos, music and video on 1 disc so that I can use it with my laptop too.

If anyone else has any idea how to overcome this problem I will be most grateful.

[TonyPh12345]

That's possible.

Try hiding most of the folders (which will make them unscanable) and see if the problem goes away.

To hide a folder from the WD's scanner, just precede the folder name with a single "." (decimal mark) such as

.My Music

[petrescue]

I can't do that . Windows wants a filename before the "." 

[TonyPh12345]

Only from Explorer... Command line won't care... There's other ways too, but right now I'm at a loss!