Important Notice Regarding Single USB Drives Greater than 2 TB's and WD TV Products

[markinuk]

---

JCinAZ wrote:

---

bill_s wrote:

---

buzsaw5 wrote:

I bought the WD tv LIVE PLUS and a 3TB WD Hard drive today. Only assuming both brands would go great together... Awesome! I'm really excited that I have to back up all my files and take this crap back!  

---

What's that supposed to mean?  We just said that we fixed the 2TB limitation on the WD TV's.  Have you updated the firmware, yet?

[Edit]

My Bad.  This will be fixed soon.

---

So was this fixed 2 weeks ago when "Guy_k" posted or is this still not fixed. I have had a WD TV and a 3tb hardirve sitting around for over 3 months. The WD TV player hasent even been plugged in yet because its useless at this point to me. I am obviously past the return policy so hoping this fix is really going to come out?

Is there anyway to get a straight answer from WD on this ??

---

Sounds like the testing has been a success and it will be included in the next firmware update.

[Scandy]

markinuk is right. WD has fixed the problem and hopefully it will be included in the next release. You have to remember that this is not the only issue that WD is working on. It takes a lot of work for a company to release a new software version. They cannot release new versions every time they fix one issue.

I know it is hard, but try to be patient until the next software release. Judging by the previous releases, you won't have to wait too long. 

[smilodon]

I just bought 3T essential for my WD TV live plus. I used 2 1Ts before and never  had any problem.

I used the first 1T to store movies from A to R, and second 1T to stor movies from S to Z.

After  I transfered all movies from 2 1Ts to this new 3T, then plug it to TV Live plus.

I found out the movies in the first 1T can play without no problem, and movies in second 1T got error msg.

That means I can play movies A to R, but can't play movies S to Z.

The error msg is somthing like that "can't not support format of media".

And then I read that could damage the data on the 3T harddrive in this forum, so I unplug it right way from TV Live plus,

and test on my laptop, luckly every movie is ok so far.

So I guess I should just wait new firmwire coming out to fix this problem.

[smilodon]

Does the new 1.04.31_B support 3T WD essential HD already?

[Scandy]

---

smilodon wrote:

Does the new 1.04.31_B support 3T WD essential HD already?

---

No, the 3T problem still exists in that version. As already stated several times in this thread, WD Staff has stated that they have fixed the problem and the firmware is in testing but it has not been released yet. No one knows exactly when it will be released.

[MAGICIAN]

I am desperating...........

How much we will have to wait for firmware to fix !!!!!!!!!!!!!!!!!! ?¿?¿?¿?¿????

[RoofingGuy]

Which would you prefer?

WD waiting until the patches pass all of their tests?

Or WD just saying "here.... this might work... or it might corrupt your drive and lose all your data... good luck!!"

[oxter]

Jlrippeth, if you are using IE9 please visit the link below:

http://community.wdc.com/t5/Forum-Feedback/IE9-and-WDC-Forum-Compatibility/td-p/167170

[jlrippeth]

Thanks for the IE9 info.

The blank message was just thanking everyone for keeping us informed on the updates. 

I was so excited to hear that they completed the fix, that I went out and bought a second MYBook 3TB.  Wanted to have the time to get it all set up before the release.  (that much data takes a long time to sort and copy)

I collect Old Time Radio, Public Domain Movies, Audio Books, and Music so there is lots of data.

I always use the disks in pairs one on my Desktop backing up the remotely used one.

Currently I am using two MY book 2TB, but they are full.

Over  my Linksys Wireless network I can access the rest of my files, but they tend to hang and 'stutter'occaisionaly especially when there are other devices on the network.

I am quite excited about the fix, but am willing to wait a bit or a solid bug free release.

jlr

[dosborne]

I really can't understand how many of you expect hardware vendors to support technology that is brand new or yet to be released. 3TB drives are new and significantly different in design yet you are b!tching that WDTV doesn't support them.

You are lucky (IMO) that the latest FW does address this issue. In the past the resolution from a vendor has been a new product which means you have to buy another unit. You should be thanking WD for not taking your money or charging you for a FW update.