New Release - Firmware Version 1.06.16_B for WD TV Live Plus (8/2/11)

[josephtanyh]

After reading 9 pages of negative comments I can forget about fw upgrade for my live too.
Seems that WD engineers had been getting dumb and dumber.

[Azumi]

Reading these Reviews ...

Has anyone who has Problems after upgrading ever done a Factory Reset using the Reset Switch at the WDTV Player?

This often fixes FW Upgrade Problems especially Video Playback Problems.

I do not mean the Menue Factory Reset.

They behave different.

How does it behave to you afterwards?

 And if they are better then, are they still fixed after you powered the WD off and on again?

Please add this to your Reviews if you tried this otherwise there will be even more complains that you didn't do a HW Reset after upgrading

I can recommend you might also directly write to the WD Support via Service E-mail to get a Service Ticket. 

Who knows when or if even a WD Technician might read here what you detected with this FW.

http://support.wdc.com/?lang=en

EMAIL Support

[joleran]

I upgraded firmware, Netflix stops working even though I have an internet connection and can play other services.  Downgrade firmware... same problem.  Upgrade firmware again, no go.

Netflix pops up, enter account into, then it just black screens.

Reset to factory, just wasted 10 minutes again.

RMA is in, thanks firmware upgrade for supporting shipping companies.

[parnott100]

You did check to see if Netfix is having any streaming problems? They have been quite frequent lately.

You can always check the status of what other Netfilix users are reporting here- http://downrightnow.com/netflix

[joleran]

I am not having any streaming problems with Netflix using my connection, it is only the device and Netflix was working great until this firmware update.

[Jasthrus]

Alright, as stated above before reposting to do a HARD RESET at the machine. DONE. Still same issues.

PRIOR TO UPDATE: EVERYTHING played flawlessy, DD, DTS, and AAC ALL decoded by my receiver as DIGITAL MULTICHANNEL CONTENT via OPTICAL ONLY AUDIO OUTPUT option. Video resolution very clear, NO ERRORS when selecting 12 bit DEEP COLOR mode, HDMI 1080p 60hz resolution, as that is what my LCD is.

AFTER UPDATE: Some MP4 coded files play some don't??? When selecting OPTICAL OUTPUT ONLY, and having checks in all boxes, NO AUDIO when AAC AUDIO is present. DD and DTS still work as normal. With AAC option dechecked, audio comes through PCM no longer digital multichannel. My receiver decodes AAC as multichannel even from my PC OPTICAL out from my ONBOARD AUDIO, so not sure why this changed. Video quality is worst, even the interface is grainy in appearence, looks low resolution compared to before.

AFTER ROLLBACK: Video issues resolved. NO AUDIO WITH ANYTHING CODED AAC. Before on the previous firmware AAC, as mentioned before, was flawless and decoded correctly by my receiver.

Forced to attempt hard reset, no change, forced to reupdate to new firmware to at least get PCM audio for AAC files.

Not impressed with this at all, as this player worked better before this update, and even with a rollback, I cannot get it to work as before. WAS going to buy the Live Hub, now rethinking brands completely.

[Jasthrus]

Sorry, should have also mentioned, for me the new update did resolve some issues with NetFlix, as that is now working better, I am a Canadian subscriber to NetFlix if that makes a difference.

[joleran]

I fixed my problem by rolling back to 1.04.18, time to see if I can cancel that RMA.

[TonyPh12345]

@Jasthrus:  

Hmmm.   Firmware updates and rollbacks are total.

I can't imagine how a ROLLBACK would NOT fix a problem induced by an upgrade.   There's no PERMANENT changes made in any firmware updates...

After doing several resets, are you sure that your audio settings got set back to the way they need to be?

[Spiker]

Every time I turn on the unit I have to now set it up to connect to my wireless network and it doesn't see my WD 1000 gig drive.