Request Official WD Response

[Bill_S]

Hi Guys,

Obviously, this really sucks, but I still don't have anything to add.  I do know the update is still waiting for what I said it's waiting for - way back when.  But that's all I have to offer.  Sorry.

[80sGuy]

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Bill_S wrote:

Hi Guys,

Obviously, this really **bleep**, but I still don't have anything to add.  I do know the update is still waiting for what I said it's waiting for - way back when.  But that's all I have to offer.  Sorry.

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Bill, ever thought about selling used cars?

[Bill_S]

Not, yet. 

[Mehigh]

But Bill can you please ask them again and report back to us with what's keeping the bloody firmware?

I don't understand why this process is so HIDDEN and CLOSED. Why are we a community if WD is behaving like this?

Can you raise those things to higher management? I'm sure you report to somebody

I hope you can understand that those are valid points, and we as customers deserve an answer!

[Vocalpoint]

I have to agree with Mehigh. WD seems to be treating this completely "dead" and gone product like it's Area 51 - that the firmware is now "held up" by some mysterious force is just plain annoying.

I think I speak for many when I say that I do not honestly believe anyone out there actually WANTS (or is expecting) anything new and shiny for features.

If you are one of those who are expecting miracles in this last release like cool, snazzy 2012 type features - it's probably better use of your time to purchase a newer WD product that can accomodate those items.

For me - I  am hoping for a very boring (but very solid and well tested) last release that lets me get a few more miles out of the old girl.

VP

[80sGuy]

They're working on it, the schedule released date for this firmware will be on or around May 2086. It's gonna be the best and most advanced fw ever released known to mankind. I hope I have internet access in H3LL

[Techflaws]

I'm sure you're constant whining will speed things along or at least make WD feel really bad.

[80sGuy]

I'm sure the constant beating of this dead horse will keep the product alive forever.

[PJPro]

The only thing I want out of this firmware update is the random playback on audio fixed.  Given the time it's taken to roll this update out, perhaps WD should have considered two updates?  i'm gonna be really disappointed if the fix I'm waiting for isn't in the update.

Bill - I understand you're in a difficult position but if you are unable to state a release date, are you able to list the things which WD are hoping to fix when the update is released? 

[Techflaws]

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80sGuy wrote:

I'm sure the constant beating of this dead horse will keep the product alive forever.

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I'm sure with people like you at least this thread will be alive forever.