WD Live keeps on resetting video settings

[Scandy]

I agree that this is a very frustrating and annoying problem. There have been numerous complaints about this issue. It really should be a simple fix to remember the video settings and use them the next time that the box powers up. I really don't understand why WD will not look into this issue (or tell us why it can't be done).

[mabuk]

Different versions of the unit react differently to the same firmware. The early WDTV Live that remains (mostly) powered when in standby does not remember manually set colour space settings even when just placed in standby. The later revision that takes longer to power up from standby does remember the colour space settings (a few seconds after powering up I can see it switch to RGB Low).

[voodatari]

In my case the problem not only affects not remembering the settings after a power cycle. In fact it seems the settings are ramdonly forgotten. For example a couple of days ago I set the rgb profile and resolution manually to watch a movie, after a couple of hours using the WDTV Live I switched my TV to the DVB receiver and I was using that for another couple of hours or so.

Then I switched back to the hdmi port where the WDTV Live is attached and...surprise. The RGB profile settings were bad again.

The unit wasn't power off in any moment, and yet the problem is present.

I don't know why this is happening. With  WDLXTV firmware 1.02.21-WDLXTV-Live-0.4.7.2 the problem was completly absent. 

I decided to switch to the oficcial firmware once auto resolution was added, since I also wanted to have support for MKV compressed headers (which WDLXTV lacks), but it's a real pain having to manually select the rgb profile every time I want to watch a movie.

I contacted WD support about the issue...and their answer was "look for help in the forums"......

[Scandy]

voodatari, You are right. I have had this same thing happen to me on a number of occasions. Sometimes, while the WD box is on and sitting idle at the home screen, it changes the color space value from RGB Low to RGB High, all by itself, or sometimes it changes from RGB Low to YCbCr, all by itself (less frequently). This does not happen while I am watching something, but if I leave the box on and sitting idle, it sometimes switches the color space.

For me, this doesn't seem to happen as often as it did with the previous firmware (1.04.31), but it is still happening.

As far as WD's advice to "check the forums", unfortunately you will not find any answers here. All you will find is that there are a lot of other posts about the same issues!

What is really troubling to me is the fact that according to the release notes, there have been no changes that relate to the HDMI problems, however, it always acts a little bit differently with every firmware release! It almost seems like the things that we are seeing are happening by accident, without WD knowing or realizing that the new firmwares are changing this behavior.

I really wish that WD would implement a change that allows the box to remember the video settings that we set! It would eliminate many many problems that are posted here.

[stefanob]

I have the same problem too!

Sorry for my bad english, I hope to be comprensible.

I have the same problem: with this new firmware the video setting reset each time I power on the Wd tv live.

Can someone help me? In simple words ?!

another questions: when I set the video in Auto mode, how I can see the setting details? In the menu I can see only HDMI(AUTO)

thank you in advance,

S.

[Scandy]

The problem with the video settings resetting every time you power on has been happening for a long time now, there is no solution (except waiting and hoping that WD will fix it in a future firmware release). The only thing you can do is leave it on all the time.

When the video is in Auto mode, there is no way to tell what it is really set to (unless your TV or video amp has that feature there is no way to tell).

Sorry that are are no real solutions to your problems.

[stefanob]

thanks for your prompt replay.

I'll try to wait for the next firmware. By the way, how often they come out?

maybe I can rollback the firmware? I do not know what I used before, but I'll try to go back until the problem go away ..

if the problem is software, I hope will be resolved

[BBBBBrandon]

This should be resolved in the next release.

[Scandy]

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Toretto wrote:

This should be resolved in the next release.

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I am so happy to hear that WD is looking into this issue! If the next firmware release will remember the video settings when the box is powered off and on again, this will eliminate a lot of problems that are posted in this forum.

I can't thank WD enough for trying to resolve this problem!!!    

[voodatari]

Fiiiiiiiiiiinally.

I can't wait to test the new version. It's painful having to setup the video settings everytime I power on the device or I switch inputs in my Sony TV.