1.04.10_V problem to MTS files and how to rollback to 1.03.49_V

[Redwood]

I installed 1.04.10_V and notice the following problem:

When I play MTS HD video clip (from SONY HD Camcorder), for the first a few seconds, there is video but no audio. And then the video is paused, the audio catches up. And then video and audio are synched....

If this problem cannot be resolved, I want to roll back to 1.03.49_V. I have the installation zip file but the WD HD Live unit does not want to go back from 1.04.10_V to 1.03.49_V. How do I rollback?

Any help would be appreciated.

[jaysen0011 · Accepted solution]

http://community.wdc.com/t5/Firmware/Official-F-W-downgrade-instructions/td-p/85241

[Redwood]

Many Thanks!

[tfletchr]

I just downloaded 1.04.10_V and now have the M2TS audio problem with no audio for a few seconds, then video pauses, then both audio and video start up.  I don't want to revert to a previous version; I want an update to 1.04.10_V to fix the problem.  I want to use the WDTVLMA, not continue to troubleshoot it.  Can you help, please?

Tom F

[gwthor]

I am having the exact same problem. I am trying to play m2ts files recorded on a sony camcorder. The video starts and there is no sound. After about 20 seconds the video freezes and sound starts. After about another 20 seconds there is video and sound. I have version 1.04.10_b on a WD TV Live HD Plus. I have reset to factory defaults and reconfigured but that did not help.

 I can't believe that WD released a update that can't paly m2ts files properly. What are we the beta testers?

[coopman]

OK - I've read all kinds of posts here for the last 45 mins but don't see this issue :-) Due to 1.04.10_V problems .. I'm trying to roll back to previous version .. 1.03.49_V. Got the files, unzipped them, put them in the root of an empty USB stick and followed the "official roll-back instructions". For some reason my unit does seem to find the "update" files. I tired both inserting after power - on and before. The USB light come on ... flashes for a bit. When I go to Home > Settings > and scroll there is no "New Firmware" found selection. I stuck another USB stick with media files on it and it can see the folders and files via Folder management ... so my port works. How can I get the unit to see the firmware files on the USB? I even reformated the drive (fat32 4GB ) before coping the files a second time. Any ideas ??? Thanks

[TonyPh12345]

You say you are following the rollback instructions, but are you using the official rollback file set?

[richUK]

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coopman wrote:
OK - I've read all kinds of posts here for the last 45 mins but don't see this issue :-) Due to 1.04.10_V problems .. I'm trying to roll back to previous version .. 1.03.49_V. Got the files, unzipped them, put them in the root of an empty USB stick and followed the "official roll-back instructions". For some reason my unit does seem to find the "update" files. I tired both inserting after power - on and before. The USB light come on ... flashes for a bit. When I go to Home > Settings > and scroll there is no "New Firmware" found selection. I stuck another USB stick with media files on it and it can see the folders and files via Folder management ... so my port works. How can I get the unit to see the firmware files on the USB? I even reformated the drive (fat32 4GB ) before coping the files a second time. Any ideas ??? Thanks

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Get your rollback software from here.

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5800&p

[apsand]

I am also trying to roll back the firmware on my WD TV LIve HD but am unable to get the receiver to recognize the files or firmware on my usb thumb drive, I only have the three necessary files on the drive nothing else.  Any ideas?   Thanks

[RoofingGuy]

If you're not using a rollback set, did you change the version in the .ver file so that it will be recognized?