WDTV Live + 8 TB NAS freezes after watching; not able to switch to other movie [ Edited ]

[dsenseb]

I also have the TS-412 TURBO :s

I'm trying every possible setting, getting desperate...

already starting to think of exchanging the wdtv for other brand, cause its the only thing i need it to do, and it doesn't do it.

to MacFr:

i also have a neat folder structure like SERIES, MOVIES, MOVIES HD,...

and when i choose 'folder' in mediaserver settings, i get the same structure on wdtv

TonyPh12345: how is your qnap connected to wdtv? thru router or direct?

[MacFr]

It doesn't make a difference if the wdtv is connected directly to QNAP or with the Airport extreme in between. same issue...

[dsenseb]

did somebody with this issue try custom firmware? (B-rad's WDLXTV)

in my experience, custom firmwares mostly provide more & better functions then the retail firmware...

[TonyPh12345]

[dsenseb]

Thanks for the picture

looks like we have the same setup

when i use network share to play files from my w7 pc it has same problem.

can't think of anything that's different from you except i have other router/modem.

[Siskin]

Thanks heaven for finding this thread! I thought I had cooked my WD TV Live somehow, but I solved my problem.

I had the same symptoms as dsenseb.
First avi or mkv plays until the end, but after about 5-10 minutes, the progess bar and time indication stop working.

After that 5-10 minute point, I still can navigate file structure but a second file does not play ("unable to play the selected file").

Also, the first file (sound) plays in the background and i can go back playing it but now with blue rotating circle showing.
All this happens also on USB drives, not only on network shares.

Tried reburn Firmware 1.05.04_V, tried 1.03.49_V, tried ice packs, all to no avail...
But having read this thread, I swithed off my QNAP (TS 219, 3.4.3 Build 0520T) and after it I could play fine from USB!
So TonyPh12345 was right ("NAS is ... locking up the players because of some sort of packets it's sending on the network").

With QNAP on again, I started disabling various services and found that "UPnP Port Forwarding" is the culprit.
(MyCloudNAS Service - Auto Router Configuration - Enable UPnP Port Forwarding; uncheck this option to disable)

So anybody with similar problems, check your NAS and possibly other equipment that are trying to program your UPnP router.

WD TV should not lock up like this of course. This is a stupid stability bug that almost made me buy a non-WD streamer.


[RoofingGuy]

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Siskin wrote:

So TonyPh12345 was right ("NAS is ... locking up the players because of some sort of packets it's sending on the network").

With QNAP on again, I started disabling various services and found that "UPnP Port Forwarding" is the culprit.
(MyCloudNAS Service - Auto Router Configuration - Enable UPnP Port Forwarding; uncheck this option to disable)

So anybody with similar problems, check your NAS and possibly other equipment that are trying to program your UPnP router. WD TV should not lock up like this of course. This is a stupid stability bug that almost made me buy a non-WD streamer.

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Yes, this "shouldn't" be happening... but from what I can gather, it's not limited to the WDTVs... the same Virgin SuperHubs that are also locking things up, apparently do the same thing with some DVD players.

[MacFr]

This is amazing. It works! I tried to recreate the problem after switching off 'enable UPnP Port Forwarding' and I coulndn't. I'm carefully optimistic here, but it seems that the problem is solved!

I already gave up hope for a solution since WD has been silent on the matter for months. So teh FLUXX is due to be released 22'th of juni and I was ready to order, but I think I'm gonna stay with the wdtv for a while longer.

So thanks for the solution Siskin. I'll do some more testing, but for now I'n totally happy!!!

[dsenseb]

Just tested for like 30 min, still going strong

i'll do some more testing tonight...

thanks in advance

[MacFr]

I can confirm that the problem is solved, y'all!

Thanks a bunch!

WD: are you following?