2.07.17 failed cannot rollback

[RafaelSantos]

I upgraded to 2.07.17 this afternoon. Upgrade seemed to go fine but after that WD was quite slow and I could not connect anymore from any of my machines: Macos Lion or Windows. 

Followed the instructions to roll back to 2.06.16. Download from WD site, copied into a USB flash disk (.ver, .bin, .ff) and rebooted. WD succesfully recognized the upgrade intention showed a funny number (WD says that is fine) and I hit OK. Upgrade went smooth, hit 100% and rebooted.

After the reboot I get a WARNING saying the box is running an unofficial firmware and then it goes into another screen GPL firmware launcher. I get stuck after that no matter what I do. 

Please what I am doing wrong ? 

Thanks

[TonyPh12345]

I would try to upgrade to 2.07.17 again, because it sounds like your upgrade didn't fully complete.

[RafaelSantos · Accepted solution]

Hi 

thanks for the help. Indeed it fixed the problem. The real deal was that when I downgraded to 2.06.10 I didnt have the full package. Meaning, I had only the .ff, .ver and .bin but I didnt have the .bi2. The Rollback versions of the firmware (i.e. those with the fulll packages) should be easy available instead of hidden somewhere. I wrongly downloaded the GPL only and updated the firmware through the USB. WD should place the full packages in a better way and protect the GPL launchers in an appropriate place (for developers only i'd guess ?).

Anyway I am back at 2.06.10 and surely will not update to 2.07.17. Maybe the next ones but 07.17 didnt work for me. 

Thanks

[jwhazel]

I had the same issue. Had to rollback to .10 via flash drive THEN I updated to .17 via flash drive (as opposed to relying on the network update). Everything works well now.

[richUK]

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RafaelSantos wrote:

Hi 

thanks for the help. Indeed it fixed the problem. The real deal was that when I downgraded to 2.06.10 I didnt have the full package. Meaning, I had only the .ff, .ver and .bin but I didnt have the .bi2. The Rollback versions of the firmware (i.e. those with the fulll packages) should be easy available instead of hidden somewhere. I wrongly downloaded the GPL only and updated the firmware through the USB. WD should place the full packages in a better way and protect the GPL launchers in an appropriate place (for developers only i'd guess ?).

Anyway I am back at 2.06.10 and surely will not update to 2.07.17. Maybe the next ones but 07.17 didnt work for me. 

Thanks

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The rollback versions are certainly not hidden away. The rollback page is the most posted item on these forums.

http://wdc.custhelp.com/app/answers/detail/a_id/5860

Its also mentioned on the last page of the release notes.