New Release - Firmware Version 3.03.13 for WD TV Live Hub (2/29/12) [ Edited ]

[TRShadowKnight]

Device reboots when playing music after Firmware Upgrade 3.03.13

See/comment/kudo posted Issue in the exchange here:

http://community.wdc.com/t5/WD-TV-Live-Hub-Issue-Reporting/Device-reboots-when-playing-music-after-F...

Short Summary:

- What happened?
    Device reboots while listening to MP3 music files.

- What were you doing?
    After starting playback of MP3 files, I did nothing.  More specifically:
1. Turn on Device normally.
2. Browse to Music.
3. Browse to and select (with the play button) any of the following folders:

• All Tracks
• Artist  >  - ALL -
• Genre/Song  >  ( - ALL - or any Genre)

4. Music may reboot at this point or may start playing, but after anywhere from 1 to 5 songs the device reboots.  

-UPDATE:

I hadn't tested for this issue with photos at the time of this posted but can now confirm that these issues also apply in exactly the same way to Photos. To restate:

PHOTO SLIDE SHOWS IN RANDOM / SHUFFLE MODE WILL ALSO REBOOT THE DEVICE.

[TRShadowKnight]

See/comment/kudo posted Issue in the exchange here:

http://community.wdc.com/t5/WD-TV-Live-Hub-Issue-Reporting/Device-reboots-when-playing-music-after-F...

Short Summary:

- What happened?
    Device reboots while listening to MP3 music files.

- What were you doing?
    After starting playback of MP3 files, I did nothing.  More specifically:
1. Turn on Device normally.
2. Browse to Music.
3. Browse to and select (with the play button) any of the following folders:

• All Tracks
• Artist  >  - ALL -
• Genre/Song  >  ( - ALL - or any Genre)

4. Music may reboot at this point or may start playing, but after anywhere from 1 to 5 songs the device reboots.  

-UPDATE:

I hadn't tested for this issue with photos at the time of this posted but can now confirm that these issues also apply in exactly the same way to Photos. To restate:

PHOTO SLIDE SHOWS IN RANDOM / SHUFFLE MODE WILL ALSO REBOOT THE DEVICE.

[othermark]

Has anyone tried their optical output in this release?   I see one PCM fix, but nothing about the toslink.

[jldunn]

So since I updated the firmware my files have been recognized 7 times each. hard to find the move you want when you have to scroll through a title 7 times. Then I disconected and reconected my external hard drive and all that is showing up is 3 titles when I plug the drive into my mac it showes 400 but now the hub only recognises 3? also downgraded back to the last update. no change... only seeing 3 of 400 titles. Help

[Sauda817]

I had some troube since I upgrade my Live hub: can't run any of my video...

Try several time to restart = Doesn't work

Try the manufactory reset = work

But when i turn off, turn on the day after, can't read anymore...

So what to do ?

Anyone has an idea how to fix it ?

Also, i try to downgrade, but it's doesn't sound possible.

Help pls...

Sauda817

[JohnnyLamb]

Anyone else having funky time with thumbnails?  After upgrading to 3.03.13, Most of my show thumbnails and about half of my folder thumbnails aren't showing, and it seemed to be getting worse the more I tired to sort it out.  

I waited til compiling was finished; I cleared the media library.   Didn't help. Didn't matter if media library was on or not, they were stubbornly staying invisible, just getting ugly folder and projector icons.  

I rolled back firmware, everything was fine again.  I reinstalled 3.03.13, and had the same issues, so now I've rolled back again.  I just use the default interface, no themes. 

Usually when I have some issue, I check the forum and the problem is all over the place ... this time most everyone else seems ok and nobody reports anything about this.  Odd.  Anyone else got a clue?

Thanks,

Johnny

[Janethan23]

I'm so glad that the Vorbis audio format is now supported.

[TREZORltd]

I will buy this wd player. Do it support pgs subtitles with this firmware???

[chip_r]

---

JohnnyLamb wrote:

Anyone else having funky time with thumbnails?  After upgrading to 3.03.13, Most of my show thumbnails and about half of my folder thumbnails aren't showing, and it seemed to be getting worse the more I tired to sort it out.  

---

Which version did you upgrade from? Also, are the missing folder thumbnails for VIDEO_TS (DVD) folders? Thumbnails on those haven't worked since 2.07.17 for me.

Same here on using only the default theme.

This old problem (at least for me) is quite frustrating. The hub understands the DVD folders enough to play them and to get content for info and backdrops but it simply won't display it's own thumbnails. I've tried variants of removing and renaming the .metathumb file, manually adding the .jpg file and nothing seems to work. Restarts, resets, pulling the plug, clearing the medial library, media library on/off, removing cache directories, and the paperclip reset do not resolve the problem.

The only "solution" that appears to work for the VIDEO_TS thumbnail problem is to convert it to an .iso. Although I wouldn't call that a solution. It's an avoidance of the problem. For me it's not worth the effort of converting the library.

I wish WD would publish the location and format requirements for their own thumbnails with the default theme. I"m at a loss to understand why something this basic is broken (at least for me).

I'd like to hear from others if thumbnails work with VIDEO_TS folders using the default theme on any version newer than 2.07.17.

[king_persian]

After update this firmware, reboot my device after a minute, and after off/standby mode, so reboot my device again again . . .

[JohnnyLamb]

---

chip_r wrote:

---

JohnnyLamb wrote:

Anyone else having funky time with thumbnails?  After upgrading to 3.03.13, Most of my show thumbnails and about half of my folder thumbnails aren't showing, and it seemed to be getting worse the more I tired to sort it out.  

---

Which version did you upgrade from? Also, are the missing folder thumbnails for VIDEO_TS (DVD) folders? Thumbnails on those haven't worked since 2.07.17 for me.

Same here on using only the default theme.

I'd like to hear from others if thumbnails work with VIDEO_TS folders using the default theme on any version newer than 2.07.17.

---

I updated from the most recent previous version, 3.01 something.  Don't use Video_ts folders, so can't speak to that. My problem was with all directories and video files randomly.  Some avi, some mks, and my only iso file.  I couldn't see a pattern showing which were messed up and which weren't.  All were working with previous firmware, all are working again again after rollback.

Thanks for your reply, good luck with getting your video_ts issue resolved.

John