Device reboots when browsing through files after Firmware Upgrade 3.03.13

[#1]

To Whom it May Concern:

- What hardware and media were you using?

• WD TV Live Hub
• WD My Book Live 2TB Network Storage Device (NAS) running Twonky Media Server 5.1.9
• Browsing through music, photo and video media files (but not actually using them at the time)

- Which firmware?

• WD TV Live Hub - Release 3.03.13 (2/29/2012)
• WD My Book Live NAS - Release 02.10.09-124

- Device Setup:

• This device is not used to stream media to the network.  It is used to play media on the NAS and via the provided streaming services.
• DLNA Media Server OFF
• iTunes Server OFF
• Sync from USB Storage OFF
• Sync content from a Network Shared Folder OFF
• Autoplay OFF
• Media Library OFF
• Get Content Info - MANUAL ONLY
• Mobile Sharing OFF
• Music Playback Mode - REPEAT AND SHUFFLE

- What happened?
Device reboots while browsing through files when scrolling continuously. Specifically:

• Turn on Device normally.
• Browse to Music, Videos or Photos.
• Browse to and select (with the OK button) the "All Tracks", "All Photos" or "All Videos" folder.
• Press and hold the right arrow key.  
• After a number of pages the device reboots.  It only took a few (less than 10) pages for Music before it rebooted.  I had to scroll through many more pages in Photos before it rebooted and videos were somewhere inbetween.

- What were you doing?
Scrolling to the right by holding the right arrow key down on the remote control while in the "All Tracks" folder within "Music"; "All Photos" folder within "Photos"; or "All Videos" folder within "Videos".

- Does this happen every time?
Yes.

- Did this happen with previous firmware?
No. This was never a problem with any of the prior versions.

- Does power cycling the unit solve this?
No.

- Does resetting to factory defaults solve this?

• Not sure exactly how to do this and what settings I will lose if I do.
• Will I have to redo the numerous firmware updates again after resetting to factory default?

- Have you tried this on other devices?

• Yes.  I also have a WD TV Live Streaming Media player (SMP) [Firmware Release 1.07.15 (2/29/2012)] which behaves exactly like this.  
• With the previous firmware for the WD TV Live SMP, it did not have this problem either.

- Additional Information:

• The "Music", "Video" and "Photos" are all set up to use the Twonky Media server running on the NAS.  While it's never been my favorite way play music (I'm a fan of foobar2000), it at the very least has always worked.
• The Twonky Setup has not been changed from the how it was set up while running the prior firmware and was working properly.
• Scrolling through files never used to cause a reboot.
• The NAS has about 11,200 music files (99% are MP3's), 50,500 photos (99% are JPG's) and 2,300 videos (widely varying file formats and sizes).

[#2]

I have the same problem. I emailed tech support before I read this thread. I was told to press the reset button on the bottom of the device. That did not fix the problem.

[#3]

Please update your WDTV to firmware version 3.05.10. This issue had been resolved. Thank you.

[#4]

Unless this has not been fixed with the current firmware, we will close this issue out due to its age.