WD Please Review - No Audio with latest Firmware

[#1]

Which firmware?

3.05.10

- What happened?

Audio does not work with some files that work fine with 3.04.17.

- What were you doing?

Simply trying to watch these files. Audio was MPEG and Video MPEG-4. Audio was Digital using HDMI but also does not work when just selecting Stereo.

- Does this happen every time? Yes but not all files.

- What hardware and media were you using?

Internal drive on WDTV Live Hub, using a variety of files. Playing to Panasonic Panel via HDMI.

- Did this happen with previous firmware?

No. Files work fine with 3.04.17, rollback fixes issue.

- Does power cycling the unit solve this?

No.

- Does resetting to factory defaults solve this?

No. Reset with no change.

- Other Devices

My other Live Hub is on 3.04,17 and files work fine. I had significant issue with rollback from 3.05.10 - the new firmware icon does not appear and I had to use a workaround to restore previous firmware.  I followed the official process using the correct file so would appreciate advice on what to do when you have no 'New Firmware' menu item.

[#2]

I am facing same issue with latest firmware update. 3.05.10. No audio from movie and music.

Also facing issues with Services such as Live Shoutcast and TuneIn... Nothing is loading...

WD Please solve this issue!

[#3]

I have a similar problem. My firmware updated last night to 3.05.10. No audio playing videos or music from builtin local WD drive. I do have audio streaming netflix etc. I have rebooted numerous times, changed the video and audio options to manual etc. and nothing works. I think the firmware update is the root cause as I did not have any of these problems prior to the firmware update. I also noticed the firmware update wiped out most of my custom configuration setting. I do not think the firmware updates I have before did this.

[#4]

I have the exact same issues with this latest firmware as stated by BlueMax99.  This has been in review for 2 weeks now.  Is there any update to this?

[#5]

I have the same issue.  I use digital passthrough via Optical only to my reciever, with DTS and Dolby Digital selected.

Hulu plus (and I think Netflix) worked fine.   All local files (mp3s, mkv, avi) in addition to Pandora had no audio.  

Rollback to 3.04.17 fixed all problems.  

[#6]

I have the same issue with some files recorded on WMC converted to dvr-ms format. 

If it shows up with dolby digital audio when it starts to play, i have sound.  If it shows up as MPEG, i do not. 

Post conversion, audio  exists in the file and will play on the media center always.  Additionally i can convert the dvr-ms format file to megp2 and will have audio and it will play on the live hub.

Status has been investigating for 2.5 months -- can we get a current update?