- WD Community
- :
- Forum Archives
- :
- WD TV Legacy
- :
- Live Networking
- :
- ASUS USB-N13 does not work, please help
- WD Community
- News & Assistance
- Announcements
- New to Community
- Forum Feedback
- Off-Topic
- Software & Apps
- WD Software
- WD Mobile Apps
- Software & Accessory Ideas
- WD TV Live Streaming
- Live Streaming Discussions
- Live Streaming Firmware
- Live Streaming Ideas
- Live Streaming Issues
- WD TV Live Hub
- Hub Discussions
- Hub Firmware
- Hub Themes
- WD TV Live Hub Ideas
- WD TV Live Hub Issue Reporting
- WD TV Play
- WD TV Play
- Live & Live Plus
- Live Discussions
- Live Firmware
- Elements Play
- Elements Play
- External Drives
- Mac Externals
- PC Externals
- Portable Drives
- External Drive Ideas
- Network Devices
- Networking Devices
- Live Duo
- Sentinel
- My Book Live
- Other Network Drives
- Network Product Ideas
- Internal Drives
- Desktop & Portable
- Internal Drive Ideas
- Anuncios
- Noticias
- Nuevo a La Comunidad
- Los Productos de WD
- Software y Accesorios
- Reproductores Multimedia
- Unidades de Red
- Unidades Externas
- Unidades Internas
- Ankuendigungen
- Neuigkeiten
- Neu in der Community
- WD Produkte
- WD Programme
- WD TV Media Player
- Netzwerk Laufwerke
- Externe Laufwerke
- Interne Laufwerke
- Annunci
- Annunci e Novita'
- Nuovo per La Comunita'
- Prodotti WD
- Programmi & Accessori
- Riproduttori Multimediali
- Dischi di Rete
- Dischi Esterni
- Dischi Interni
- WD TV Legacy
- Hub Network
- Live Networking
- WD TV HD
- WD TV Mini
- Software
- WD Photos
- Other Software & Accessories
- Hard Drives
- WD ShareSpace
- Other Externals
- Other Internal Drives
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
ASUS USB-N13 does not work, please help
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-08-2011 06:18 PM - edited 03-09-2011 11:12 PM
I just bought the asus usb-n13 and tried it on wdtv live (latest 1.04.22 firmware).
Doesn't work.
I followed the steps in http://wdc.custhelp.com/app/answers/detail...c/130
After plug in, i see the the options for wired and wireless :-
I chose wireless, detected my SSID, tried automatic settings but got error, so I manually configured the ip / subnet / gateway / dns (sample screen below) :-
On the above screen, my SSID name somehow keep disappearing and appearing (blinking) and signal strength goes up/down ..... does anyone have this issue? Or is the SSID always showing on screen (fixed)?

I tried CHECK CONNECTION ..... always fail the DNS step.

Not sure which problem ... wdtv or my usb wifi or my pc router (this needs to be compatible as well?) .
On WDTV list, it's mentioned version is 1.10 but when I plug the N13 to my notebook, it's mentioned driver version was 1.4.6.0
I checked drivers on ASUS site but only have v1.4.6.0 and v.3.1.0.0.
Can anyone that has a working N13 check their driver version from a notebook / pc? Is it same as mine 1.4.6.0 ? Or is version 1.10 not related to firmware, where can I check version?
Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-08-2011 06:21 PM
Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-08-2011 09:04 PM
On my pc with the router, I'm just using the free AVG and Adaware softwares ... with basic Windows XP firewall.
I've tried the N13 on notebook, no problem connecting to the pc and wifi. No problems with other gadgets connecting to wifi eg. mobilephone, tablet, etc..
Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-09-2011 05:51 AM
No, what kind of WIRELESS security are you using? WEP / WPA / WPA2?
Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-09-2011 07:15 AM
I'm using a ASUS USB-N13 on my Live Plus with no problems, though i'm using firmware 1.04.10_B.
I haven't upgraded my unit to 1.04.22_B, so i don't know if there's a problem with the latest firmware or not.
I certainly don't have a problem with up/down signal strength ...i've had zero problems with streaming
....how far away is your router from the unit ?
> On WDTV list, it's mentioned version is 1.10 but when I plug the N13 to my notebook, it's mentioned driver version was
> 1.4.6.0 I checked drivers on ASUS site but only have v1.4.6.0 and v.3.1.0.0.
No, no ....1.10 is the hardware version of the N-13, ..."1.4.6.0" is a windows driver and is not related in anyway. Don't try to
do any sort of comparison this way. The Live Plus unit has it's own software/driver for the N-13 and is made to work with
hardware version 1.10. When i bought my N-13, i could not find the version on the package or on the N-13 itself, i just
took a chance and it worked.
Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-09-2011 03:33 PM
I'm using WPA-PSK TKP
TonyPh12345 wrote:No, what kind of WIRELESS security are you using? WEP / WPA / WPA2?
Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-09-2011 03:40 PM
I doubt the distance is a problem as I have connected from same distance with other devices eg. phone, tablet, notebooks. The router is on the next house level, the wdtv at the ground level living room.
arrow201 wrote:
I'm using a ASUS USB-N13 on my Live Plus with no problems, though i'm using firmware 1.04.10_B.
I haven't upgraded my unit to 1.04.22_B, so i don't know if there's a problem with the latest firmware or not.
I certainly don't have a problem with up/down signal strength ...i've had zero problems with streaming
....how far away is your router from the unit ?
> On WDTV list, it's mentioned version is 1.10 but when I plug the N13 to my notebook, it's mentioned driver version was
> 1.4.6.0 I checked drivers on ASUS site but only have v1.4.6.0 and v.3.1.0.0.
No, no ....1.10 is the hardware version of the N-13, ..."1.4.6.0" is a windows driver and is not related in anyway. Don't try to
do any sort of comparison this way. The Live Plus unit has it's own software/driver for the N-13 and is made to work with
hardware version 1.10. When i bought my N-13, i could not find the version on the package or on the N-13 itself, i just
took a chance and it worked.
Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-09-2011 08:21 PM
Re: ASUS USB-N13 does not work, please help
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-09-2011 10:58 PM - edited 03-09-2011 11:03 PM
I did try turning off the pc router's firewall previously, doesn't work. Or are you saying to turn off PC security eg. AVG antivirus, lavasoft adaware, windows firewall ?
Anyway, here's what I was trying to describe ... my SSID goes on and off (hope you can see the animation) :-

Re: ASUS USB-N13 does not work, please help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
03-10-2011 03:15 AM
I can confirm that the problem is the same for me (Asus USB N13 wireless stick). From time to time the wireless disconnects and the symptoms are as you describe. The only remedy is to completely unplug the WD. The router is WRT54GL. The security is WPA+AES with SSID not being broadcast.
| Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines | |

