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Advisor
kabalm0r
Posts: 16
Registered: ‎02-17-2012
0

Lost all sound on WD TV

The player has been chugging along fine for weeks, until yesterday when I played Rango for my son it had no audio. I checked other files (mkv, iso, avi, mp3) and none would output audio? Any ideas?
Occasional Advisor
Babylonia
Posts: 7
Registered: ‎03-28-2012
0

Re: Lost all sound on WD TV

Maybe pushed the audio "Mute" button at the remote accidentally ??

Advisor
kabalm0r
Posts: 16
Registered: ‎02-17-2012
0

Re: Lost all sound on WD TV

Tried that already
Honored Contributor
richUK
Posts: 5,446
Registered: ‎12-09-2009
0

Re: Lost all sound on WD TV

How are you connecting your unit to the TV etc.

Have you tried the AV output?

Have you tried another device on the same input to see if its a problem with your TV.

If you are using HDMI have you tried using another input on your TV.

As a last resort you could reset via the internal menu

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WDTV Live Streaming; WDTV Live; WD Live Hub; My Book Live. Running Windows XP on a PC / Laptop. Netgear modem router with WiFi (G) plus AV powerline adaptors.
Advisor
kabalm0r
Posts: 16
Registered: ‎02-17-2012
0

Re: Lost all sound on WD TV

[ Edited ]

Connection VIA HDMI which is my only option. I swapped ports and my BluRay streamed fine with sound, but I haven't tried to swap the cables yet. If that doesn't work, I'll try the reset in the menus.

Thanks for the response.

Frequent Visitor
ewanwhatarmy
Posts: 5
Registered: ‎01-19-2012
0

Re: Lost all sound on WD TV

Has same problem, but a device reset (systems menu) seems to have done the trick.

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