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Re: Netflix in the UK (Cant connect - yes another)
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04-27-2012 11:50 PM
I didnt need to reset my device it just started working,no more error 502
DracUK
Re: Netflix in the UK (Cant connect - yes another)
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04-28-2012 12:06 AM
working fine for me now too- no reset needed
Re: Netflix in the UK (Cant connect - yes another)
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04-28-2012 03:57 AM
Thank the lord ! Seems ok now Netflix UK working ,love to know what it was!
Re: Netflix in the UK (Cant connect - yes another)
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04-30-2012 02:08 PM
Thanks to technical support in WD - It is working for me too
Re: Netflix in the UK (Cant connect - yes another)
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05-02-2012 06:19 AM
Yay - okay it's been *ages* getting fixed and we're none the wiser as to the root cause but *boy* am I glad it's fixed. And that, I guess, is the important thing. Thank you WD Support, just er, fix the reboot on video playback issue now yeah ;-) ?
Much love,
Happy Customer
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05-02-2012 12:29 PM
Terry !
Re: Netflix in the UK (Cant connect - yes another)
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05-02-2012 05:28 PM - edited 05-02-2012 05:30 PM
Netflix recently encountered an issue with how their infrastructure recognizes Western Digital devices in the UK and Ireland, causing a "502 Error" for some members attempting to stream.
We believe the 502 error is now resolved, but please reach out to Netflix Customer Service via http://netflix.com/contactus if you experience any further issues with streaming on your Western Digital device.
Should you need any additional product assistance, please contact WD Customer Support at: http://support.wdc.com/contact/index.asp?wdc_lang=
Please be sure to click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
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