Reply
Regular Advisor
zebra9
Posts: 100
Registered: ‎03-23-2012
0

wifi disconnect issues

Hello,

 

I'm having WiFi disconnect issues with my WD TV Live streaming player.

Wifi signal is excellent, but at some specific point its just disconnect for no reason..

which abort my transfer files to the device.

Dunno what cause it.

 

Is this a know problem?

How can be fixed?

 

Thanks

WD TV Live Streaming Media Player WDBGXT0000NBK-EESN with latest firmware 1.10.13
WD My Book Essential 1TB USB 3.0 WDBACW0010HBK-EESN with firmware 1.003
LG 42LW4500 with latest firmware 04.60.36
Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: wifi disconnect issues

have you checked if anything is interfering with the signal..

 

I had a similar problem and it turned out to be a cordless phone

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Regular Advisor
zebra9
Posts: 100
Registered: ‎03-23-2012
0

Re: wifi disconnect issues

[ Edited ]

I'm trying different router configurations and router possitions to figure.

 

So far network file copy lockup over 100 times, and then the copy process to be engaged from scratch..

and so on..

 

I trying to figure the optimal router possition to avoid conflict, 

but currenly i'm limited but short cables.

 

Will continue with attempts to figure.

WD TV Live Streaming Media Player WDBGXT0000NBK-EESN with latest firmware 1.10.13
WD My Book Essential 1TB USB 3.0 WDBACW0010HBK-EESN with firmware 1.003
LG 42LW4500 with latest firmware 04.60.36
Regular Advisor
zebra9
Posts: 100
Registered: ‎03-23-2012
0

Re: wifi disconnect issues

[ Edited ]

In meantime[until wait to receive long cables which will allow me place the router at best possible place],

can anyone share how much max real MB/s transfer can be expected from WiFi? [assume its connected to the 300Mbit/s wireless N router]

I known that probably will varry depened of different factors, but it would be usefull to know other people results as well.

Thanks!

 

WD TV Live Streaming Media Player WDBGXT0000NBK-EESN with latest firmware 1.10.13
WD My Book Essential 1TB USB 3.0 WDBACW0010HBK-EESN with firmware 1.003
LG 42LW4500 with latest firmware 04.60.36
Regular Advisor
zebra9
Posts: 100
Registered: ‎03-23-2012
0

Re: wifi disconnect issues

[ Edited ]

Update, i've placed 3x15meters new cables to the router so now i have freedom to move it to any locations.

 

I've noted that if router is sitting with his backside to the player it start disconnecting,

if the router is rotated by 180 degrees and shows his face/front possition to the player,

appears to be fine without disconnecting.

 

I got this speed with WiFi connection now:

 

Is it OK? 

And would be connection via LAN cable fastern than this?

Thanks.

WD TV Live Streaming Media Player WDBGXT0000NBK-EESN with latest firmware 1.10.13
WD My Book Essential 1TB USB 3.0 WDBACW0010HBK-EESN with firmware 1.003
LG 42LW4500 with latest firmware 04.60.36
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2010 Western Digital Corporation, All rights reserved. | Trademarks | Privacy | Terms of Service | Terms of Use | Copyright | Contact WD