New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

[pulsorock]

TonyPh12345, the fact is that Netflix DOES work on other places (including Latin America) where I believe that other user is from.

And that's the problem, just because WD thinks your're not elegible to access the service is just not fair to their customers. They should leave the geolocation to the services apps, noty the device. This is how is done with every other similar devices, we have no idea why WD has to change that.

[Benedetti]

By the way TonyPh12345, you can check on the Netflix website....

[Steggl]

"Quick fix.. I had Netflix in favorites in 1.06.4.. I upgraded to 1.07.15.. It's not in Services put it is Favorites when i press down on remote.. and it works with DNS work-around.. it loads up in about 45 seconds"

Well, guess what will happen with the next fw update?

The currently unresolved big bugs will still be there, we will get two more completely unintersting services of the likes of the MLB, the users who need 6TB of NAS storage space for their "family videos" and "safety copies" of their 2300+ BR discs will get a few extras and your favorite will be gone  Souds like an idea to me to promote their hdd products by encouraging people to dl "safety copies'...

@WD: Whoever came up with that idea at your company should seriously consider changing careers.

[Toddler]

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TonyPh12345 wrote:

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Benedetti wrote:

Can YOU show me where it is written?

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Sure.  It's all over the WD website; and the last I looked, it's also all on the box.  Next to the NetFlix and BlockBuster logos it says "US ONLY."

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But NetFlix is NOT "US ONLY."  Oops!  Maybe the box isn't accurate after all.  And I would argue that since NetFlix is offered outside of the US, and WD ships different hardware revisions to different markets, then it's a bit dishonest for WD to even promote NetFlix on the retail box in markets where they are disabling NetFlix.

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TonyPh12345 wrote:  

It also says it in the User Manual....in no fewer than THREE PLACES.

For example, go here:  http://www.wdc.com/en/products/products.aspx?id=330

Click "Online Services"

Select your country. 

Oh, wait.  Your country isn't listed.   Hmmm.

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Yep, so now the user manual isn't necessarily an accurate guide, either.  But does WD expect consumers to look up the user manual on their mobile device in the middle of a retail outlet to figure out which services pictured on the retail packaging actually work in their market?

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TonyPh12345 wrote:

Ok, so click "All Services."

Select NetFlix.

It says "US, Canada, and Brazil Only."

Your country isn't listed.  NetFlix doesn't work in your country with the SMP.

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Again, that is asking quite a lot from retail shoppers to do that kind of digging.  And who knows if that can even be relied upon as accurate, or how long it might remain so, since WD keeps shuffling things without warning.

It's no wonder why so many people are confused.  Do we really have to act as WD apologists and constantly blame the customer?  Why not exect more from WD?  Perhaps they should be more honest and make it simple and list only those services which are intended to work in that market for the hardware revision inside the box.

[Achica]

Just adding my voice to the folks who are less than impressed with this update and geographical location function. I have been recommending the WD live streaming box to folks looking to access Netflix and iPlayer but will no longer do this now.

I have rolled back to the previous firmware and all is good again, but I don't think WD are doing themselves any favors by stopping folks watching services that they have signed up for and have been watching previously.

[Sgreensmth]

Agreed. I eagerly await the new Apple TV despite only buying this recently. For now the favourites workaround allows me to etch Netflix and iplayer. Have to say though, the WDTV does work well for me aside from this latest issue.

[bwaslo]

So, umm.  Is there any reason to allow the update to happen?  Does the new firmware do ANYTHING that I might want?

[Strider_Nemesis]

@Steggl

Have you tried VPIN'ing a laptop, and then using ICS and an Ethernet crossover cable (from the laptop to the SMP) to give Internet access to the SMP?

Also, the "adding Netflix to Favorites" solution will work, but only until you have to reset the device for whatever reason.

[p0nk030]

Well WD,

    I live in Puerto Rico which is a US Territory, Netflix is LEGALLY availablehere , the box sold here by WD  is the US model, so how are you going to proceed. Eagerly awaiting your reply!

[Soroush]

Can i use this firmware for WD TV Live Media Player (first generation) ?

if not , isnt there any new firmware?