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Community Manager
Bill_S
Posts: 5,912
Registered: ‎11-24-2009
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)


SHoTTa35 wrote:

Oddly enough when my WDTV SMP booted it says WDTV LIve HUB after that second boot image comes up.

 

 

 

 



Try resetting your device once the update is finished.


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Occasional Advisor
Sgreensmth
Posts: 5
Registered: ‎02-29-2012
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

Bill Thanks for your prompt replies. In terms of using geolocation, is this picked up every time the device is turned on? ie does the Netflix app show up in services if I am based in the UK or US at the time of switching on? Also, based on your previous message I reset to factory settings and I've now lost the favourite that was still showing netflix. Rollback for me I think.
Community Manager
Bill_S
Posts: 5,912
Registered: ‎11-24-2009
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

It appears that based on the IP address, you are using right now, that you are in Portugal.  Once you reset the device, you will lose both services.  And, yes, it pings for location everytime you turn it on.


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Steggl
Posts: 55
Registered: ‎01-17-2012
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

"Bill Thanks for your prompt replies. In terms of using geolocation, is this picked up every time the device is turned on? ie does the Netflix app show up in services if I am based in the UK or US at the time of switching on? Also, based on your previous message I reset to factory settings and I've now lost the favourite that was still showing netflix. Rollback for me I think."

 

I just did another upgrade to 1.7.15 and blocked the internet access for the WD tv with my router. As I can't see Netlix or Vudu it looks like it does a check on every startup and only when successfully locating itself will show the corresponding services. Pfff, rolling back then again, I didn't have any big issues with 1.6.4 anyway.

Community Manager
Bill_S
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Registered: ‎11-24-2009
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

[ Edited ]

Steggl wrote:

"Bill Thanks for your prompt replies. In terms of using geolocation, is this picked up every time the device is turned on? ie does the Netflix app show up in services if I am based in the UK or US at the time of switching on? Also, based on your previous message I reset to factory settings and I've now lost the favourite that was still showing netflix. Rollback for me I think."

 

I just did another upgrade to 1.7.15 and blocked the internet access for the WD tv with my router. As I can't see Netlix or Vudu it looks like it does a check on every startup and only when successfully locating itself will show the corresponding services. Pfff, rolling back then again, I didn't have any big issues with 1.6.4 anyway.



Sorry, I was incorrect on how the geolocation works.  You will need to reset the device back to factory defaults for it to pick up a new region's services when you move into that region. 


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PatDavidson
Posts: 1
Registered: ‎02-29-2012
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

"And, yes, it pings for location everytime you turn it on."

 

Sorry, but this is an utterly terrible idea.  I assume this was done to cave to pressure from Hulu/Netflix/et al?  If it was done in an attempt to make customers happy, it's had the exact opposite effect.  There are many of us living abroad who purchased this box just so we could access services in our home country overseas.  By instituting a geo-check on every single boot, you are guaranteeing that all of us in this group will (1) stick with a relatively buggy 1.06 firmware and (2) seriously consider dumping this box in favor of Roku, Apple TV, etc.  If you want to institute geo-checking, why not just do it once at each firmware update?

 

I assume nobody has found a work-around yet to update a U.S. box with a U.S. firmware from outside the U.S. (other than having your whole network VPNed)?  I was so excited to purchase this box a week ago, but assuming there is no reliable work-around, I will return it in to the retailer from which it came in the next week or so and purchase from one of your competitors instead.

Community Manager
Bill_S
Posts: 5,912
Registered: ‎11-24-2009
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)


PatDavidson wrote:

"And, yes, it pings for location everytime you turn it on."

 

Sorry, but this is an utterly terrible idea.  I assume this was done to cave to pressure from Hulu/Netflix/et al?  If it was done in an attempt to make customers happy, it's had the exact opposite effect.  There are many of us living abroad who purchased this box just so we could access services in our home country overseas.  By instituting a geo-check on every single boot, you are guaranteeing that all of us in this group will (1) stick with a relatively buggy 1.06 firmware and (2) seriously consider dumping this box in favor of Roku, Apple TV, etc.  If you want to institute geo-checking, why not just do it once at each firmware update?

 

I assume nobody has found a work-around yet to update a U.S. box with a U.S. firmware from outside the U.S. (other than having your whole network VPNed)?  I was so excited to purchase this box a week ago, but assuming there is no reliable work-around, I will return it in to the retailer from which it came in the next week or so and purchase from one of your competitors instead.



I'm sorry, but you missed my correction, right above your post.  It does not ping location everytime you start it up.  It will do it on the firmware upgrade, and then after that you have to reset the device to factory defaults for it to register you new location.  And the geolocation is based on your ip address, which that part you got right.  The firmware is the same no matter where you update it.  It just only gives the services for the region you are updating from. 


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Frequent Advisor
Bohemus
Posts: 32
Registered: ‎01-31-2012
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

Resolved Get Content Info conflict caused by folders with similar names.

 

Can someone explain if this fixes the issue when you have the media library turned on using two or more SMP's?

Occasional Advisor
montofk
Posts: 6
Registered: ‎02-14-2012
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

OK - Rolled back to previous firmware and gave a reset. 

Working as before now. Thanks for your help.

 

Community Manager
Bill_S
Posts: 5,912
Registered: ‎11-24-2009
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Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)


Bohemus wrote:

Resolved Get Content Info conflict caused by folders with similar names.

 

Can someone explain if this fixes the issue when you have the media library turned on using two or more SMP's?



I don't think they're the same issue.


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