BBC iPlayer doesn't play correctly

[#1]

Which firmware were you using? 1.08.17 What exactly happened? BBC iPlayer cuts off last section (up to 60 secs) of programmes What you were doing? Using iPlayer What hardware and media were you using? WD TV Live SMP and BBC iPlayer service Does it happen every time? YES Does it happen with previous firmware? YES Does power cycling the unit solve it? NO Does resetting to factory defaults solve it? NO Have you tried this on other devices? YES - works without issue on Technisat satellite-box iPlayer & on Roku streamer

[#2]

I have have the same problem, updated the firmware last night to 1.09.10. and its still happening.

[#3]

I also see the same problem using firmware 1.09.10- seems to be last minute and a half or so of programme is lost

[#4]

already reported months ago but wdtv as per usual arent interested:-

http://community.wdc.com/t5/WD-TV-Live-Streaming-Issue/BBC-iPlayer-cutting-off-the-end-of-programmes...

[#5]

This has all the makings of the classic 'It's not us, it's them' merry-go-round.

Here's what the Beeb told me:

Thanks for bringing this to our attention. However, having checked this we are unable to replicate the fault and are unaware of any similar complaints using the same equipment. It is possible that you will need to ensure you have all the necessary updates applied to the device (Firmware etc), which can be obtained from the manufacturer. 

Given the other thread has failed to spur WD into action, I am not hopeful that anybody will actually fix this. 

[#6]

Hi castalia

"...unaware of any similar complaints using the same equipment...."  I hope you emailed them back and told them about the many people in this thread alone who are having the same problem.

What's their email address - I'll email them too and see what they say.

I'm getting really fed up with all this farting about by manufacturers etc that it's not their fault.

Thanks

---

---

[#7]

Yes, I did tell them there were numerous complaints .....

The only way to contact BBC about this is via their clunky contact page:

https://iplayerhelp.external.bbc.co.uk/templates/bbciplayer/emailForms/emailPage

However, the more who complain ,,, the better.

BBC iPlayer? Roku does it Better! 

[#8]

Just purchased wd tv live smp, BBC iplayer cutting off before the end of every programme,

This is NOT good, WD have known about this issue for a long time now,

I will return my device for a refund. 

[#9]

Just got my wd tv live smp, BBC iplayer cutting off before the end of every programme,

i thought it had been fixed bugger