Device shutdown when playing DVD (ISO) files with DVD Menu setting is ON

Status: Resolved
by on ‎05-10-2012 02:10 PM

After upgrading to the new firmware 1.08.17, the device shutdown everytime playing the DVD (ISO files) with the DVD Menu setting is ON.

Status: Resolved
Please update your WDTV to firmware version 1.09.10. This issue had been resolved. Thank you.
Comments
by on ‎05-10-2012 03:09 PM

Maýbe check that  it isnt because you have match framerate on. Thats where most ppl have problems playing iso files with the new firmware.

by on ‎05-11-2012 09:10 AM

The problem does not exist prior to the firmware upgrade!

by on ‎05-11-2012 09:18 AM

I think you might be on to something. Just tested it. Match framerate set to on and DVD menu off and no bugs. Match framerate on and DVD menu on and it restarts.

by Moderator on ‎05-11-2012 11:54 AM
Status changed to: More Info Needed
Please edit your post to add the missing information while adhering to the specified guidelines on the right panel in order for this issue to proceed from "More Info Needed" to "In Review". This Issue shall remain frozen until this has been done. Regards, Jubei04.
by on ‎05-11-2012 03:01 PM

@jubei04, just take at look t this post http://community.wdc.com/t5/WD-TV-Live-Streaming-Issue/match-video-framerate-set-to-on-the-smp-reboo...

 

Its the same problem. Compability issues between mactch framerate on and dvd menu on..

 

 

by on ‎06-06-2012 09:22 AM
1.09.10 fixed this for me.
by Staff on ‎06-12-2012 04:15 PM
Status changed to: Resolved
Please update your WDTV to firmware version 1.09.10. This issue had been resolved. Thank you.
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