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In Youtube by WesternDigital, after 1 video has being played, the video preview icons are broken.

Status: Resolved
by on ‎05-08-2012 08:07 AM
-Which firmware?    Newest 1.08.17
-What happened?   In Youtube by WesternDigital, after 1 video has being played, the video preview icons are broken. It only shows black empty icons in video list.
-What were you doing?  Browsing the video list, after 1 video has being played
-Does this happen every time?  Yes.
-What hardware and media were you using?  WDTVLive SMP
-Did this happen with previous firmware?   No, it was working in previous 1.07.15 FW
-Does power cycling the unit solve this?  Yes, but if you play 1 video the problem happens again.
-Does resetting to factory defaults solve this?  No
-Have you tried this on other devices?  No

 

 

In Youtube by WesternDigital, after 1 video has being played, the video preview icons are broken. It only shows black empty icons in video list.

Only way to display the video preview icons again, is to reboot WDTV.

Status: Resolved
Please update your WDTV to firmware version 1.09.10. This issue had been resolved. Thank you.
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Comments
by on ‎05-10-2012 06:44 PM
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+1 for this, same issue and exactly as the O/P described.
by on ‎05-10-2012 08:14 PM
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I now have the same problem after upgrading to the new firmware 1.08.17 with blank icons after watching first YouTube video.

by Moderator on ‎05-11-2012 10:48 AM
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Status changed to: In Review
 
by on ‎05-13-2012 02:53 AM
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I also have this issue.

by on ‎05-16-2012 10:36 AM
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+1 ... I also have the same issue.
by on ‎06-02-2012 08:06 AM
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+1... I too am facing the same problem. Apprecaite if the fix can be provided by WD soon.

by on ‎06-05-2012 12:09 PM
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This issue is solved in last FW (1.09.10).

Youtube video preview icons are now working.

by Staff on ‎06-12-2012 04:14 PM
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Status changed to: Resolved
Please update your WDTV to firmware version 1.09.10. This issue had been resolved. Thank you.
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- Which firmware?
- What happened?
- What were you doing?
- Does this happen every time?
- What hardware and media were you using?
- Did this happen with previous firmware?
- Does power cycling the unit solve this?
- Does resetting to factory defaults solve this?
- Have you tried this on other devices?

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