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MLB.tv resetting to beginnings of game since firmware update

Status: Investigating
by on ‎05-08-2012 08:18 PM

I updated to the new firmware today and since doing so, MLB.tv (which had been working smoothly) is having major issues. Much slower, skipping more, and constantly resetting itself to the beginnings of games (screen shows "Game Will Begin Shortly") mid game. Very frustrating! Any help? Has anyone else noticed this?

 

On the plus side, streaming video direct off my Mac works flawlessly now which it did not before (no audio) so that’s huge!

 

Thanks!

Status: Investigating
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by Moderator on ‎05-11-2012 11:47 AM
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Status changed to: More Info Needed
Please edit your post to add the missing information while adhering to the specified guidelines on the right panel in order for this issue to proceed from "More Info Needed" to "In Review". This Issue shall remain frozen until this has been done. Regards, Jubei04.
by on ‎05-12-2012 04:45 PM
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My MLB.TV game just exited out as well after watching for just a few minutes.

 

-Which firmware? - Latest firmware 1.08.17
-What happened? -MLB.tv video freezing while audio continues, exiting out of broadcast back to mlb.tv menu
-What were you doing? -watching MLB.TV
-Does this happen every time? -It is intermittent
-What hardware and media were you using? - WD TV LIve, mlb.tv
-Did this happen with previous firmware? - no.
-Does power cycling the unit solve this? - no.
-Does resetting to factory defaults solve this? - no
-Have you tried this on other devices? -Watching MLB.TV on my PC does not have this problem.
by Moderator on ‎08-14-2012 12:08 PM
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Status changed to: Investigating
 
Announcements
The Live Streaming Issue Reporting is a variation of our idea exchange being used for the purpose of reporting issues with your WD TV Live Streaming Media Player.

In order to effectively report an issue you are experiencing with your WD TV, please make sure you include:

- Which firmware?
- What happened?
- What were you doing?
- Does this happen every time?
- What hardware and media were you using?
- Did this happen with previous firmware?
- Does power cycling the unit solve this?
- Does resetting to factory defaults solve this?
- Have you tried this on other devices?

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