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New movies are not starting at the beginning, since updating firmware

Status: More Info Needed
by on ‎08-01-2012 02:33 AM

I'm using the latest firmware (Release 1.10.13 (7/26/2012)) and a WD TV Live Streaming Media Player, my movie format is ISO files. These files play perfectly on PC after recording them, but not on WD Live, very frustrating. Is this because WD Live is not picking up my new movie files, etc... Is this a known fault, or is it a new one?? Regards BGHills

Status: More Info Needed
Please edit your post to add the missing information while adhering to the specified guidelines on the right panel in order for this issue to proceed from "More Info Needed" to "In Review". This Issue shall remain frozen until this has been done. Regards, Jubei04.
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by Moderator on ‎08-06-2012 12:35 PM
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Status changed to: More Info Needed
Please edit your post to add the missing information while adhering to the specified guidelines on the right panel in order for this issue to proceed from "More Info Needed" to "In Review". This Issue shall remain frozen until this has been done. Regards, Jubei04.
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The Live Streaming Issue Reporting is a variation of our idea exchange being used for the purpose of reporting issues with your WD TV Live Streaming Media Player.

In order to effectively report an issue you are experiencing with your WD TV, please make sure you include:

- Which firmware?
- What happened?
- What were you doing?
- Does this happen every time?
- What hardware and media were you using?
- Did this happen with previous firmware?
- Does power cycling the unit solve this?
- Does resetting to factory defaults solve this?
- Have you tried this on other devices?

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