Currently I can't use My Passport Wireless to backup my photos or video by WD Photos. It is great to add that feature into the WD Photos app. It helps to sync the mobile device as a backup drive as well as external storage expansion. Looking forward for this feature!
This is similar to another idea posted, but more specific issue is how the drive sorts the photos while using the WD Photo App on iOS devices, currently the drive sorts based on MODIFIED date, that really needs to be changed to DATE TAKEN, makes no sense to sort by modified date. The sort works perfectly fine on the WD My Book Live that drive sorts by date taken.
What would make the wd 2go and my book live a truly great personal/small business cloud storage product are the following enhancements:
1. Merge the functionality of wd photos into wd 2go. You don't need two products.
2. Please show thumbnails for photo files.
3. Please provide "tv out" function support in wd 2go on iPad, iPhone. This will be fantastic to be able to stream to TV directly,
4. Provide support to play .mpg video files natively in iPad, iPhone and not to pass off to another app as in "open in" menu. This will bring a lot of the older videos into my book live cloud store, thereby increasing demand for storage, which is good for Western Digital's business.
5. Please provide support to email link to "folders" instead of just files (dropbox style). This will allow to be able to share whole albums. This should be done by providing link to an URL and not zipped file containers.
6. And lastly (for now), provide the same support on iPad, iPhone that exists on Android devices and wd photos on iPad, that is: expor/upload local device content to my book live.
When WD Smartware creates a backup, it assigns a meaningless name such as "Volume.474e546.7924....." It would be really nice if this backup could be renamed to something more meaningful such as "Pictures Backup"
I recently purchased a new Android tablet running Android 5.0 (Lollipop). It only has 16GB of online storage so I bought a 64GB Micro SD card. Unfortunately, I can't write to it. There's a "save file to SD card" feature in the My Cloud app, but it doesn't work. Even if I move my My Cloud app to my SD card, it still writes my files to the internal memory.
Android 5.0 has opened up new APIs so that SD cards are usable. Please utilize these new APIs as soon as possible. I've been using a MyBook Live for years and I have a lot of files on there. I think the apps for iOS and Android have always been good - but this hurdle has to be overcome for me to continue using (and purchasing) WD's storage options.
Ideally, it would be great to just tell the app "Sync everything to my SD card no matter where you're installed". It would be wonderful to sync directories from my MyBook Live right to my SD card. Just restoring the fuctionality of the 'Save file to SD card' command would be a nice start.
the media streaming provider Plex has a great potential to make the wd my cloud even better. the possibillity to play my most demanding hd movies or anything else anywhere on any device, but mainly movies. i´m sure your know that plex needs a media server in the form of a pc or a nas, if you then press nas when you are setting up your plex server alot of nas manufacturers appear, but saddly not WD. the great thing about plex for me atleast is that it will stream my media with a smaller bitrate if im streaming to my phone for exampel, and plex will play any codec in any container and the plex app is anywhere smart tv´s, phones, pc´s........
this whould make my wd my cloud even better, please contact plex to see if this is a possibillity
WD 2go is a great App!! But it only plays videos on the iOS device. It does not do TV Out or support Airplay. I want to be able to connect my iPad to the my TV via the 32pin cable with the HDMI adapter, and also use Apple TV and AirPlay to steam videos from my My Book Live Duo.
would like to see the option to play entire albums, genres, or complete collection of music via wd 2 go as at present you can only play one track then go back into folder to select next and a similar thing happens with photos in you only get one at a time so unlike wd photos where you can flick through entire albums in wd2go you again have to go back to main folder to select another photo and i would like to see it work like wdphoto app so you can view all photos from albums in a slide mode
The Windows Phone 7.5 (particularly post-Mango) is becoming much more popular and is finally gaining market share. For good reasons...for once, albiet belatedly, MS has put out a quality product that rivals and sometimes even exceeds the Android and iOS competition.
I would very much appreciate a WP7 implementation for WD 2go. To do so now rather than later would be impressively forward-thinking.
Having paid for Smartware Pro for use with an external backup drive, I was hoping it would prove a better backup solution than either the free copy of Smartware that came with the drive or Windows File History (Win.7 and 8). In fact, I have been disappointed because of the inability of Smartware (in either version) to remove unwanted files that have been deleted from the PC - as has been noted by many posters in these forums (I know you could do so manually but life is too short for that). In turn this means that your backup drive gradually fills up until the only way forward is to delete the entire backup and start over (or re-format).
This is NOT a safe way of operating as you will have no backup at all during the start-over process unless you have a second backup drive going as well, which would require using separate backup software as Smartware would not keep two backups going. This behaviour of Smartware occurs even if the Settings > File History tab is set to keep only 1 copy.
I suggest that Smartware Pro should include a facility to purge deleted, files. This is surely a fairly basic requirement for any backup software?
My question, then, is really one for WD; are there any plans to add this purging facility to Smartware Pro? So many of your customers would welcome it.
By the way, I have heard about WD Anywhere Backup having just this purging facility but, as a cloud-based system this is not open to me; I have over 300GB of data, you can imagine the upload time that would be required at current data rates (several weeks of continuous uploading!).
My own solution has been to have a second external drive and use Windows File History for that one even though there have been reliability issues with this software.
Just switched over from Android to Windows. Disappointed in that WD Photo is not available. Loyal customer (My Book Live, 2 WD TV Lives) requesting some additional support for WD apps on windows phones.
I understand the intent of SmartWare to assist the average user in backing up critical files on their computer. However, for the experienced/professional user they should be able to delete the Smartware from the drive and recover the lost diskspace and disable the VCD in the firmware. We resell thes drives and expected to have the advertised storage space on the drives. The expectation was to connect the drive to any computer which would recognise it as a standard storage device. We have already had several clients return the drives and this is creating an issue.