I would like to see WD Smartware give users the choice whether or not to retrieve deleted files when selecting the Retrieve all files option. At the moment I believe they are retrieved by default when selecting this option. I feel that this would be a simple update as files in your backup plan that you delete are backed up by the software anyway. Then in the event of data loss, users could retrieve all their data in their backup plan to the state it was in at the time of the last backup and not have to work out which ones they had previously deleted!
I am not sure whether anyone has suggested this before. If not, then I would be interested to know if anyone else feels that this would be a good addition to the software. If I have got my facts wrong please let me know. If not, then I would hope that WD would look on this idea favourably and include this as soon as possible in a future update to the software.
The recent update of the WD photo finally gives the option to auto upload the photos to specific folder, but unfortiunatly only to the shared folders but not the ones which are not shared to public. I suggest that the app gives the option to update to any folder even if it is not shared, this option to keep it more private.
Would be good to get a desktop app that is a WD diagnostic tool. This would help as it can determine where specific issues lie. Specifically i recently had an issue with the users not deleteing and then an issue where by i couldn't see shares in windows explorer.
Please can I suggest that you build in support for streaming video content off WD NAS drives to a chromecast via the WD app? This is possible but only by using other apps, which aren't as good as the WD app.
When moving from Smartware to Smartware Pro, you gain the ability to backup to any external USB device, not only WD USB devices.
The same is not true about NAS devices, I have a WD My Book World Edition (White Light) 2TB, which unfortunately never got an update to work with Smartware. I think Smartware Pro should allow users to backup to any NAS device, from any manufacturer.
Also, it would be great to see more cloud storage options besides Dropbox. I Would love to see OneDrive, Google Drive, Box.
Again, I have seen this posted previously but need to keep pushing WD to make the changes. When photos are uploaded to MyCloud from portable devices using WD Photos (preferably automatically sometime soon!), can you please ammend your software so that the original photo date is retained and not the upload date. After all, do you honestly know anyone who would want the upload date and not the oringianl date. Dropbox and iCloud can both do it, surely you can manage it too. After all, you are selling MyCloud as a personal cloud system but dont provide the simple benefits that the competition do. Come on PLEASE!
This is nothing new but just need to pressure WD into making software changes. I have WD Photos installed on my family's iPhones and iPads to use with my WD 4TB MyCloud. Currently I use Dropbox and previously used iCloud to automatically upload photos from the portable devices to the cloud storage. Come on WD, please provide an automatic upload option (with choice of destination folder would be nice too) so that my partner and kids don't need to remember to do it or keep having to ask me how to do it!
It would be a rather good enhancement to the WDMycloud Android App to be able to index by genre, artist, album name. At present only a list of albums indexed by artist appears possible. Using Windows Media Player on a Windows Tablet full indexing is possible on the Music setup on Mycloud 2T device attached to my router.
Right now, the wd software does not offer the option to back up files that are stored in n sd card. Since there are a lot of portables out there that usually lack space in their ssd's or hdd's, many users store their photos, docs etc. in an sd card. I think that it is necessary for the wd software to be able to back up files from the sd card to the wd drive. I consider this as essential and should be included in the very next update.