i tried to copy and past files from my NAS system to OneDrive using the app in my iPhone, nothing happened no notification appeared a folder was created but it was not imported in my OneDrive just showing in the app idling
Since Windows 10 came out with full Windows Universal app support, it would be good to see all WD apps on Windows platform.
With Universal App, WD can developp one single app that will work on regular Windows PC with Windows 10, Windows Mobile 10, Windows Tablets running Windows 10, Xbox, HoloLens, IoT... Far more potential than with any other OS.
I have installed WD SmartWare 2.4.11 on my computer and using My Passport Ultra as external target backup drive and I'd like to take a snapshot of the actual data on my computer from time to time. I am not interested in keeping a copy of the files I delete/move on the source computer.
With the actual v. 2.4.11 I have performed the first backup.
In a natural course of operations, I have created&deleted a few files, moved files and folders elsewhere, etc. and my aim is, if a fault happens on my computer's hard disk, to be able to restore the files as they were before the fault.
Unfortunately what I have noticed is that, if I select "retrieve all files" tab on smartware, all the deleted and moved files are being copied as well.
If I select "retrieve some files", I can see the deleted files/folders crossed-out or greyed out. This way I could select what files to retrieve (ie all the ones *not* greyed or crossed out) in order to restore the . But this is an endless process, as I should go through all the folders.
I understand there is no way to do that, so I am suggesting a new feature to SmartDrive.
I use the iOS My Cloud app (version 4.1.3) to browse photos on my WD My Cloud device.
The "View by Date" option is a great alternative to trying to navigate the folder structure on my device but I've found that "View by Date" is using the photo's timestamp which in many cases is inaccurate for various reasons such as file transfer software that does not preserve the orignal file timestamp when uploading from my computer or mobile device.
Instead, it should be using the EXIF field "DateTimeOriginal" which was inserted by the camera at the time of image capture. In the case where that field isn't available then fallback to the file's timestamp.
Nice simple one - can the Dropbox app be updated so that we can choose where the apps local mirror folder is located?
At the moment it seems to be fixed in the public folder (presumably as that will always exist), which works but of course it does mean that anyone who has local network access can see all the files/folders in your Dropbox account that you've got mirrored there. I'm guessing that not many people actually want that, although they may not realise it's what is currently the case.
For me it would be better if by default it ends up with its own share, which could then be made either public or private with controlled access as desired.
I would like to propose two-way sync of a downloaded folder for the mobile application. The MyCloud app writes changes made from the MyCloud to a downloaded folder beautifully, but will not replicate changes made on the mobile device back to the MyCloud drive. To truly keep everything in sync, you need to have two-way functionality.
I need to restore a folder, containing a large amount of files which vary in number and contents, to the state it had at a specific date and time.
I've been in contact with Customer Support and they tell me that I would need to go through every single file and select the appropriate version. Because of the large number of files, this is not a viable approach in this case.
I suggest implementing this functionality, which should be possible with the information stored in the backup: If the user wants to restore a folder to the state at a specified date and time, recursively go through all files in the folder and select the specified version for restore.
We are evaluating My Cloud for our corporate use but this seems like a very basic function that is lacking for any user contemplating the use of this product. With thousands if not millions of files in storage a search function in the app is absolutely a minimum requirement that should have been addressed before release.
we have WD My Cloud Ex2 Server and get the access via IPhone App. Preview of JPG and PDF documents is working fine. Unfortunately, there is no preview for xls/xlsm documents available, documents from Microsoft Excel.
This preview is available with dropbox, there we can have a preview of the docuemnts once clicking on them.
With wd, we just can edit the documents what we don't want.