New Idea
0

system logs

Status: Acknowledged
by Wednesday

would be nice to be able to open the system logs and read them.

Status: Acknowledged
0

i found out that multi photos cant be forwarded at once to another app like whatsapp, it must be done individually. hope to wintness some changes in the app for easy handling, 

Status: Acknowledged
0

i tried to copy and past files from my NAS system to OneDrive using the app in my iPhone, nothing happened no notification appeared a folder was created but it was not imported in my OneDrive just showing in the app idling

Status: Acknowledged
0

Search bar

Status: Acknowledged
by Friday

i noticed that the serch bar in my cloud app is not available when browsering the Onedrive in my iphone 

Status: Acknowledged
0

Ordner Auswahl bei Mobiler App

Status: Acknowledged
by a week ago - last edited yesterday by Moderator

Hi. Bin neue hier. Ich hätte mal eine Idee. Es währe gut wenn man in der Mobilen App Ordner die man Sichern möchte auswählen könnte.

 

MFG

 

Google Translate:

 

Folder selection at Mobile App

 

Hi. Am new here. I would even have an idea. It would be good if you could choose in the Mobile App folder that you want to save.
 
MFG

 

 

Status: Acknowledged
0

Since Windows 10 came out with full Windows Universal app support, it would be good to see all WD apps on Windows platform.

 

With Universal App, WD can developp one single app that will work on regular Windows PC with Windows 10, Windows Mobile 10, Windows Tablets running Windows 10, Xbox, HoloLens, IoT... Far more potential than with any other OS.

Status: Acknowledged
0

Closing WD My Cloud windows or android app does not logoff the access. This is a very important must-have security feature.

Status: Acknowledged
0

Backup snapshots on SmartDrive.

Status: Acknowledged
by on ‎07-27-2015 04:03 PM

Hello,

 

I have installed WD SmartWare 2.4.11 on my computer and using My Passport Ultra as external target backup drive and I'd like to take a snapshot of the actual data on my computer from time to time. I am not interested in keeping a copy of the files I delete/move on the source computer.

 

With the actual v. 2.4.11 I have performed the first backup.

 

In a natural course of operations, I have created&deleted a few files, moved files and folders elsewhere, etc. and my aim is, if a fault happens on my computer's hard disk, to be able to restore the files as they were before the fault.

Unfortunately what I have noticed is that, if I select "retrieve all files" tab on smartware, all the deleted and moved files are being copied as well.

 

If I select "retrieve some files", I can see the deleted files/folders crossed-out or greyed out. This way I could select what files to retrieve (ie all the ones *not* greyed or crossed out) in order to restore the . But this is an endless process, as I should go through all the folders.

 

I understand there is no way to do that, so I am suggesting a new feature to SmartDrive.

 

Thanks

Status: Acknowledged

Idea submitted for voting.

WD My Cloud on Windows Phone (8.1)

Status: Acknowledged
by on ‎07-24-2015 06:42 AM

Please expand WD My Cloud App to include the Windows Phone (8.1) Platform.

 

Would be useful to be able to share My Passport Wireless storage to Windows 8.1 Smartphones.

 

Thanks

 

K

Status: Acknowledged
0

Finder Integration like Dropbox

Status: Acknowledged
by on ‎07-14-2015 05:51 PM

Dropbox and File Transporter integrate right into Finder within OS X and it makes creating links, adding folders and orginisation much easier.

 

Screen Shot 2015-07-15 at 01.44.09.png

Status: Acknowledged
0

I use the iOS My Cloud app (version 4.1.3) to browse photos on my WD My Cloud device.

 

The "View by Date" option is a great alternative to trying to navigate the folder structure on my device but I've found that "View by Date" is using the photo's timestamp which in many cases is inaccurate for various reasons such as file transfer software that does not preserve the orignal file timestamp when uploading from my computer or mobile device.

 

Instead, it should be using the EXIF field "DateTimeOriginal" which was inserted by the camera at the time of image capture. In the case where that field isn't available then fallback to the file's timestamp.

 

Thanks.

 

David

Status: Acknowledged
0

Nice simple one - can the Dropbox app be updated so that we can choose where the apps local mirror folder is located?

 

At the moment it seems to be fixed in the public folder (presumably as that will always exist), which works but of course it does mean that anyone who has local network access can see all the files/folders in your Dropbox account that you've got mirrored there.  I'm guessing that not many people actually want that, although they may not realise it's what is currently the case.

 

For me it would be better if by default it ends up with its own share, which could then be made either public or private with controlled access as desired.

Status: Acknowledged
0

Two-Way Sync of Downloaded Folder

Status: Acknowledged
by on ‎06-21-2015 10:42 AM

I would like to propose two-way sync of a downloaded folder for the mobile application.  The MyCloud app writes changes made from the MyCloud to a downloaded folder beautifully, but will not replicate changes made on the mobile device back to the MyCloud drive.  To truly keep everything in sync, you need to have two-way functionality.

 

Thank you

Status: Acknowledged
0

Auto Sync Frequency

Status: Acknowledged
by on ‎06-19-2015 08:35 AM

I would love to see more options in the auto sync frequency

 

I really don't need my photos uploaded every two hours.

 

Once a day, at a chosen time would be ideal.

 

Tasker support would be even better.

Status: Acknowledged
0

Hi

 

I need to restore a folder, containing a large amount of files which vary in number and contents, to the state it had at a specific date and time.

 

I've been in contact with Customer Support and they tell me that I would need to go through every single file and select the appropriate version. Because of the large number of files, this is not a viable approach in this case.

 

I suggest implementing this functionality, which should be possible with the information stored in the backup: If the user wants to restore a folder to the state at a specified date and time, recursively go through all files in the folder and select the specified version for restore.

 

This should be relatively simple to implement.

 

Best regards

Morten

Status: Acknowledged
0

We are evaluating My Cloud for our corporate use but this seems like a very basic function that is lacking for any user contemplating the use of this product.   With thousands if not millions of files in storage a search function in the app is absolutely a minimum requirement that should have been addressed before release.  

Status: Acknowledged
0

Passcode for WD Photos iOS app

Status: Acknowledged
by on ‎06-16-2015 01:21 AM

It would be great if WD Photos iOS app can get the Passcode feature like it does in the WD My Cloud iOS app?

 

Even better yet would be touch ID Smiley Surprised

Status: Acknowledged
0

Volume in remote control

Status: Acknowledged
by on ‎06-04-2015 06:36 AM

I wish it was adding functionality to the remote volume. Leveraging the arrow keys, maybe.

I am not interested in using the phone with the app.

For me the phone must take the phone and the remote control the remote control.

Status: Acknowledged
0

Preview of documents via IPhone App

Status: Acknowledged
by on ‎06-01-2015 06:35 AM

Hello,

 

we have WD My Cloud Ex2 Server and get the access via IPhone App. Preview of JPG and PDF documents is working fine. Unfortunately, there is no preview for xls/xlsm documents available, documents from Microsoft Excel.

 

This preview is available with dropbox, there we can have a preview of the docuemnts once clicking on them.

 

With wd, we just can edit the documents what we don't want.

 

May you can add this feature please?

 

Thank you,

Status: Acknowledged

Idea submitted for voting.

Push notifications for smartphones

Status: Acknowledged
by on ‎06-01-2015 03:22 AM

Hi,
I believe that Push notifications can be useful, beside the already existing ones via SMS & email.
Also the possibility to choose what alert should be send via push.

Status: Acknowledged

Idea approved for voting.

Join the CREW

Help us make your ideal products

Let us know how to make our products meet your needs.

Join the CREW at crew.wdc.com

Help us by:

  • Reviewing our products ideas.
  • Identifying your preferences.
  • Trying product user interfaces.
  • Participating in Beta programs.

Referral Code: WDCOMM

Announcements
Please click on News and Announcements for the latest announcements.

For a list of our Idea Exchanges, please click here.

Idea Statuses explained here.
Idea Statuses
Top Kudoed Authors
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2015 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD