New Idea
0

Hi WD,

 

Could you make possible to move pictures from an iPhone to WD My Cloud instead of just copying them?

 

This would make sense as it saves time to move pictures from iPhone to WD My Cloud instead of coyping them and deleting them in the camera roll afterwards. So far, I was just given the option to "upload" - the pictures I upload stay on my iPhone and I have to delete them if I want to clear space for more pictures.

 

Thanks!

Status: Acknowledged
0

It would be good to have an area on the name drive where html pages could be placed.  These pages could then be accused locally via a url.

Status: Acknowledged
0

On the WD photos app it would be nice when viewing an image with GPS exif data to have a button when pressed would show on  google maps where the image was taken.

Status: Acknowledged
0

Hi i'm using the latest version of mycloud app and i want to upload my files to mycloud ex2.

when i'm using dropbox i just select share to dropbox and select the destination folder and it begins to upload my files.

but in wd mycloud app when i select share to wd mycloud it will open the app and didnot work like dropbox , i shoud go to my sd card select my files again and upload it  and its not userfriendy .It would be better that WD solve this bug in the next versions.

Status: Acknowledged

Idea submitted for voting.

0

Please provide support for WDSmartware to support file backup for Truecrypt files (.tc)... other backup programs like Seagate Discwizard, NTI and Windows Backup does support backup for Truecrypt files.

WDSmartware backs up the .tc file initially and then never backs up the file again even though the datestamp has been changed.

 

This lack of support for truecrypt has been reported by several other people over the years and no solution has been provided from Western Digital.

many thanks

Chris

Status: Acknowledged

Idea submitted for Community Voting.

0

We habe been using WD MyCloud for a short time only and my wife uses the MyCloud App on the iPad. She regrets that there is no way to remove photos from WD MyCloud when she sees them on the iPad.  Can that be solved by a new feature in the MyCloud App software or is there already a way to remove photos via the MyCloud App on the iPad that we don't know?

 

 

Status: Acknowledged
0

I would like to see WD Smartware give users the choice whether or not to retrieve deleted files when selecting the Retrieve all files option. At the moment I believe they are retrieved by default when selecting this option. I feel that this would be a simple update as files in your backup plan that you delete are backed up by the software anyway. Then in the event of data loss, users could retrieve all their data in their backup plan to the state it was in at the time of the last backup and not have to work out which ones they had previously deleted!

 

I am not sure whether anyone has suggested this before. If not, then I would be interested to know if anyone else feels that this would be a good addition to the software. If I have got my facts wrong please let me know. If not, then I would hope that WD would look on this idea favourably and include this as soon as possible in a future update to the software.

Status: Acknowledged
0

IOS camera roll backup

Status: Acknowledged
by on ‎04-16-2015 07:08 AM

Can this be included on the next update?  The Android app already has this feature and would love it on my wife's Iphone.

Status: Acknowledged
0

Select all required in My Cloud

Status: Acknowledged
by on ‎04-10-2015 05:46 AM

Hello WD.

 

I need to select multiple files to delete / move (100's)!

 

Can only select singular or multiples with Ctrl held down which is clunky and takes hours...

 

Many Thanks in anticipation of a future update...

 

Thanks!

Andy.

Status: Acknowledged
0

WD photo auto upload to un-shared folder

Status: Acknowledged
by ‎04-09-2015 03:31 PM - edited ‎04-09-2015 03:35 PM
Spoiler
 

The recent update of the WD photo finally gives the option to auto upload the photos to specific folder, but unfortiunatly only to  the shared folders but not the ones which are not shared to public. I suggest that the app gives the option to update to any folder even if it is not shared, this option to keep it more private.

Status: Acknowledged
0

File locking with user names.

Status: Acknowledged
by on ‎03-09-2015 11:30 AM

Would be good to be able to lock files as where 2 people are accessing a file at the same time! I beleive google drive you can do this but not tested it. 

 

Status: Acknowledged
0

Diagnostics Tool

Status: Acknowledged
by on ‎03-09-2015 11:27 AM

Would be good to get a desktop app that is a WD diagnostic tool. This would help as it can determine where specific issues lie. Specifically i recently had an issue with the users not deleteing and then an issue where by i couldn't see shares in windows explorer. 

 

Status: Acknowledged
0

Search bar for WD MyCloud Mirror APP

Status: Acknowledged
by on ‎03-07-2015 03:43 AM

I opened this idea.  Because when i tried to find something i can't find in my cloud. Idea's simple. But it wok like "everything" app. Not windows's search bar.. We won't wait.

Status: Acknowledged
0

Hi,

 

Please can I suggest that you build in support for streaming video content off WD NAS drives to a chromecast via the WD app? This is possible but only by using other apps, which aren't as good as the WD app.

 

Cheers,

 

Steven.

Status: Acknowledged
0

Right now one can only select the number of file versions for all backups on a given PC. 

It would be great if one can select the number of file versions on a per backup basis.

 

For instance I perform a full C: drive backup to an external USB drive once a day. I don't need a large number

of file verions for this.

 

The other backup is a files backup to a mycloud mirror. I am most interested in keeping a large number of

versions on these files. 

 

thanks!

Status: Acknowledged
0

Smartware Pro backup to all NAS devices

Status: Acknowledged
by on ‎02-19-2015 03:03 AM

When moving from Smartware to Smartware Pro, you gain the ability to backup to any external USB device, not only WD USB devices.

 

The same is not true about NAS devices, I have a WD My Book World Edition (White Light) 2TB, which unfortunately never got an update to work with Smartware. I think Smartware Pro should allow users to backup to any NAS device, from any manufacturer.

 

Also, it would be great to see more cloud storage options besides Dropbox. I Would love to see OneDrive, Google Drive, Box.

Status: Acknowledged
0

Smartware Pro

Status: Acknowledged
by on ‎02-10-2015 06:04 AM

I hope Smartware Pro should include a facility to purge deleted files.
Please add it to new version of SmartWare Pro

Status: Acknowledged

touch ID for the iphone app

Status: Acknowledged
by on ‎02-04-2015 02:28 PM

it would be great, if the mobile app could be secured with the integration of touch ID from apple!

are there any plans to do so in the near future?

 

cheers,

flo

Status: Acknowledged
With this idea you could define The folders that will be in The cloud in The back up. Similar than with WD SMARTWARE forma PC
Status: Acknowledged

Again, I have seen this posted previously but need to keep pushing WD to make the changes.  When photos are uploaded to MyCloud from portable devices using WD Photos (preferably automatically sometime soon!), can you please ammend your software so that the original photo date is retained and not the upload date.  After all, do you honestly know anyone who would want the upload date and not the oringianl date.  Dropbox and iCloud can both do it, surely you can manage it too.  After all, you are selling MyCloud as a personal cloud system but dont provide the simple benefits that the competition do. Come on PLEASE!

Status: Acknowledged
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