Which firmware? > 1.12.14

What happened?  

>  "Content source has been removed" periodically occurs.

What were you doing? > I am able to successfully configure and use my WD TV Live Streaming Media Player to view and play videos stored on my Linksys NAS200 as a "Media Server" content source.  However, after a period of time (hours, perhaps?), the WD TV Live unit loses connectivity to the NAS providing the error message "Content source has been removed" and is unable to find the NAS again.  The only workaround I've found works is to reboot my NAS and wait for the WD TV Live unit to once again find and be able to view and play videos on the NAS as a "Media Server" content source.

Does this happen every time?  

>  This happens at least once a day.  It may happen more frequently, but this is as frequently as I've been noticing this.  This has happened ever since I purchased the WD TV Live, about 1 month ago.

What hardware and media were you using?

> There is no problem playing any of the media when this works.  The problem is that the media server periodically dissapears from view from the WD TV Live box.  I do not think this is a problem with my WiFi connection.  The hardware involved is: WD TV Live Streaming Media Player, Linksys NAS200 Network Storage System, and D-Link DIR-615 wireless router.  The NAS200 is configured so that it can be located by compatible media adapters using the UPnP AV standard.

Did this happen with previous firmware?

> I have never tried it with older firmware

Does power cycling the unit solve this?

> Power cycling the NAS200 solves this.  Power cycling the WD TV Live Streaming Media Player does not seem to solve this.

Does resetting to factory defaults solve this?

> No

Have you tried this on other devices?

> This occurs on both WD TV Live Streaming Player units that I own.

Which firmware: FW: 1.13.18

What happened: Dowloaded content description from themoviedb.org. The 'director' name is wrong IF there is also the director of photography under Crew/Camera listed for the movie. In that case WDTV uses the name of the director of photography instead of the movie director.

Here are some 'popular' examples, together with screenshots from WDTV media library and the corresponding links to themoviedb.org:

Alien (1979), Director: Ridley Scott

WDTV screenshot: 

The director shown (Derek Vanlint) is actually the director of photography of the camera crew, which can be verified by this

tmdb link: http://www.themoviedb.org/movie/348-alien/cast

Avatar (2009), Director: James Cameron

WDTV screenshot:

Again, the director shown (Chiling Lin) is actually the director of photography of the camera crew, see

tmdb link: http://www.themoviedb.org/movie/19995-avatar/cast

Das Boot (1981), Director: Wolfgang Petersen

WDTV: screenshot:

Again, the director shown (Jost Volcano) is actually the director of photography of the camera crew, see

tmdb link: http://www.themoviedb.org/movie/387-das-boot/cast

BUT, if there is no 'other' director in the crew/cast list, the director is displayed correctly:

The Fifth Element (1997), Director: Luc Besson

WDTV screenshot:

This time, the director name is correct, since there is no entry for the Camera/Director of photography for this movie, see

tmdb link: http://www.themoviedb.org/movie/18-the-fifth-element/cast

What were you doing: used "get content info" option on multiple media files

Does this happen every time: YES

Did this happen with previous firmware: I don't know. Haven't used the media library since august last year (after local language setting for metadata was broken with fw 1.10.13 and beyond).

Does power cycling the unit solve this: NO

Does resetting to factory defaults solve this: NO

Have you tried this on other devices: YES. Actually tested on 3 different devices.

 I turn on or take my wdtv smp out of standby on and it will default back to 720p i have to keep going into settings and setting to 1080 .. it doesnt always do this its random but has become annoying when i dont pay attention and watch a 1080p movie at 720p

Is this common problem?

edit

Im using Samsung 1080p

I purchased a WDTV live SMP last week and have had no end of trouble with it and am on the verge of returning it.

When it is working it is great piece of kit, plays everything and can be set up to display a very nice UI.

However getting it to work consistently has proven impossible.  I have it wired to a Win 7 64 bit machine with an internal drive hosting all my media in 4 folders.  I had some trouble initially getting the SMP to find my windows shares and to connect to my folders.  When it finally did (after setting up a WDTV user and password on my host machine) I was able to connect to windows shares and  play everything and got the theme and movie sheets how I like.

However the SMP will NOT hold the connection to the shares for any length of time – twice it has dropped the connection during playback returning a ‘last content source has been removed’ error and then will not find any windows shares always timing out.

The device is now returning ‘last content source has been removed’ error every time it is powered down.  No matter how I connect to the network, with password, without password, as a unique user  as anonymous, as WDTV with a wd password or no password – not matter what I do, once I get it working it will not connect again after it is powered down.

In order to reconnect I have to run a various cycle of clearing network settings, resubmitting workgroup, restarting device, it is never consistent to how many times I need to do this.

Currently I media library turned off, but that has not made any difference it doesn’t work either way.

I have connected an older WDTV Live, PS3, Xbox 360 and a popcorn hour to this network over  the past 6 months as well as a laptop and workstation and have never had any issues with shared folders or accessing media, so it is not the network casing this issue. 

Any help would be appreciated or this thing is going back Tuesday.

- Which firmware? 1.13.18

- What happened? RSS won't refresh automatically

- What were you doing? nothing

- Does this happen every time? YES

- What hardware and media were you using?

- Did this happen with previous firmware? YES

- Does power cycling the unit solve this? NO

- Does resetting to factory defaults solve this? NO

- Have you tried this on other devices? NO

Hello fellas..

Since I download the last firmware (1.12.14) my device reboots when starting movies. Shows a message: "A fatal system error is detected. The device will restart." That never happen before, never, and after the last firmware that message keeps coming (8 times in 2 days). I don't know what to do anymore.

** My files are just fine, everything worked perfectly before the last firmware; the device reboots with any kind of file (.mkv, .avi, .mp4), random.

** Yes, already did a factory reset, twice, doesn't work.

It some kind of bug??? Should I go back with previous firmware???

Greeting from Brazil!

Nice, more than a week to receive a "More Info Needed"

I am located in Canada and playing music with Deezer (Registered Premium User) works fine in 1.13.18 and prior firmware versions.

Upgraded to latest firmware 1.14.09 (1 month ago). Release notes specified that users must upgrade to latest frimware for continued use of Deezer.  However after upgrade Deezer didn't work at all.  I can log in correctly and attempt to play but no music/sound (and song progression stays at 0:00).

Upgraded to 1.15.10. Same problem. I had hoped this was fixed but it still doesn't work.

Downgrading to 1.13.18 solves problem.  Deezer works correctly. 

Same problem on my WD TV Live Hub with latest firmware 3.11.10 and 3.10.09.  Older firmware 3.09.18 works fine.